Key Responsibilities

- Manage and maintain client and lead data through Excel, Word, and manual records until further CRM requirements are established.
- Coordinate with clients through calls, WhatsApp, and email for follow-ups, confirmations, and updates.
- Maintain and manage KYC documents, demand letters, agreements, and other client records.
- Prepare daily and weekly reports on CRM activities, lead status.
- Coordinate between Sales, Marketing, and Management for smooth client handling.
- Ensure adherence to CRM SOPs, follow-up processes, and lead management policies.
- Maintain confidentiality, accuracy, and proper documentation of customer data.
- Identify opportunities to improve CRM, data management, and documentation processes.

Candidate Profile & Requirements





- 2 years of experience in CRM, real estate, customer relationship management, or a similar role.
- Solid working knowledge of MS Excel and MS Word.
- Knowledge of KYC documentation, demand letters, agreements, and client documentation.
- Strong communication, coordination, follow-up, and organizational skills.
- Excellent attention to detail and data accuracy.
- Ability to manage confidential client information and documentation.
- Real estate experience is mandatory.

Pay: ₹300,000.00 - ₹700,000.00 per year

Work Location: In person

📌 Customer Relationship Manager (CRM) (Gurugram)
🏢 SEAD Realty
📍 Gurugram