30 Sep
|
AstroVed
|
Chennai
We are looking for enthusiastic, empathetic, and customer-focused freshers to join our Customer Support & Success team as Interns. This role is ideal for candidates who are passionate about communication, customer interaction, and problem-solving.
Key Responsibilities:
- Provide customer support through chat, email, WhatsApp, social media, and voice support channels.
- Understand customer concerns and provide polite, empathetic, and solution-oriented responses.
- Build positive relationships with customers through qualified communication.
- Maintain accurate records of customer interactions and follow up on pending issues.
- Coordinate with internal teams for issue resolution and service updates.
- Participate in daily training sessions and process improvement activities.
- Learn and adapt to company products, services, and customer handling processes.
- Ensure timely responses and maintain customer satisfaction standards.
Preferred Candidate Profile:
- 0-1 years of experience in CRM or handling customers.
- Any Graduate (Arts, Science, Commerce, Management, or related disciplines)
- Candidates looking to build a long-term career in Customer Support, Customer Success, Operations, or Client Relationship Management.
Interested can walk in to the office from Monday to Saturday from 10:00 AM to 04:00 PM at the below venue.
AstoVed.com Pvt Ltd
Prince Info Park No. 81B, Tower A, 4th floor 2nd Main Rd, Ambattur Industrial Estate, Ambattur, Chennai, Tamil Nadu 600058
Pay: ₹250,000.00 - ₹350,000.00 per year
Work Location: In person
📌 Customer Relationship Executive (Chennai)
🏢 AstroVed
📍 Chennai