We are looking for a Customer Experience Manager - E-commerce to take ownership of planning, execution, stakeholder coordination and performance tracking. The position will work closely with internal teams, external partners and senior stakeholders to keep priorities moving and turn plans into measurable outcomes.
Responsibilities
- Take ownership of planning, execution, stakeholder coordination and performance tracking.
- Work closely with internal teams, external partners and senior stakeholders to keep priorities moving and turn plans into measurable outcomes.
Requirements
- Candidates should bring around 6-10 years of relevant experience, with practical exposure to digital CX, service analytics.
- Good judgement, commercial awareness and the ability to keep multiple priorities moving are key.