30 Sep
|
Kay Plast Product
|
Kanpur
30 Sep
Kay Plast Product
Kanpur
- Creating and managing a centralized database of all Current, past and prospective customers
- Profiling them as per their category. Eg. Distributor, Industrial, up-to-date trade, institutional, etc.
Creating a calendar of communication and touch points with them. Sending regular mails, whatsapp, social media platforms
- Handling all business social media platforms and whatsapp communication.
- Replying all comments & DMs in all platforms.
- Structured relationship calls- activating dormant customers, lead followups, customer satisfaction calls.
- Creating a Next action date of each customer
- Creating a monthly report of what people are saying or complaining or feedback? what new products or colours they want?
- Giving sales team a support from backend. Creating follow-up sheet for sales team.
- Creating MIS Report
📌 Customer Engagement and Marketing Executive (Kanpur)
🏢 Kay Plast Product
📍 Kanpur