Customer Support Executive – Fresher & Experienced Location: Jaipur, Rajasthan

Employment Type: Full-Time

Joining: Immediate Joiners Preferred

Shift: Rotational Shifts, predominantly Night Shifts

CTC: Up to ₹3.0 LPA – ₹3.2 LPA (₹28,000 – ₹32,000 per month equivalent CTC, depending on experience and skills)

About the Opportunity We are hiring Customer Support Executives for an International Process based in Jaipur. This position is open to both fresh graduates and candidates with prior customer service experience.

The role is ideal for individuals who enjoy interacting with customers, understanding their concerns, and providing effective solutions. Candidates should possess good communication skills, a professional approach, and the ability to resolve customer queries efficiently.

Immediate joiners will be preferred.

Key Responsibilities

- Respond to customer queries and concerns over calls in a professional manner.
- Assist customers with information regarding products, services, and relevant policies.
- Understand customer requirements and provide suitable resolutions.
- Manage complaints, service requests, and other customer-related issues effectively.
- Deliver a smooth and positive customer experience through clear communication.
- Record and update customer interactions accurately in the CRM system.
- Track pending concerns and coordinate follow-ups until successful resolution.




- Maintain professionalism and service quality while interacting with customers.

Eligibility & SkillsFor Freshers
- Graduate from any recognized discipline.
- Good verbal and written communication skills.
- Basic computer proficiency and knowledge of MS Office.
- Strong interpersonal and customer interaction skills.
- Positive attitude and eagerness to learn.
- Ability to communicate with customers confidently and professionally.

For Experienced Candidates
- 6 months to 4 years of experience in Customer Support, Customer Service, BPO, Call Center, or similar roles.
- Experience in handling customer interactions and resolving service-related concerns.
- Familiarity with CRM platforms and customer support procedures will be an added advantage.
- Strong communication, problem-solving, multitasking, and customer-handling skills.
- Comfortable working in rotational shifts, including night shifts.

Compensation &

Benefits

- CTC ranging up to ₹3.0 LPA – ₹3.2 LPA.
- Performance-linked incentives, wherever applicable.
- Opportunities for career development and career progression.
- Cab facility for female employees during odd hours.
- ₹180 per day night allowance for male employees.
- Structured training and learning support.
- Professional and supportive workplace environment.

How to Apply
- Interested candidates can apply by submitting their latest/updated resume. Candidates who can join immediately will be given preference.

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