– CRM EXECUTIVE Company: Reliable Enterprises India Private Limited Location: Guru Vihar, Rahon Road, Basti Jodhewal, Ludhiana, Punjab Position: CRM Executive Experience: 1–2 Years Qualification: Any Graduate Age: 20–35 Years Salary: ₹16,000–₹20,000 per month Job ResponsibilitiesHandle customer calls and queries professionally. Make customer feedback and follow-up calls. Maintain accurate customer records and update CRM/data sheets.

Coordinate with the sales and other internal teams regarding customer requirements. Follow up with customers regarding enquiries, orders, and pending matters. Record customer feedback and communicate important issues to the concerned team.

Prepare and maintain daily/weekly CRM reports. Ensure timely follow-up with customers and maintain proper documentation.

Required

SkillsGood communication and customer-handling skills. Good follow-up and coordination skills.



Basic to good knowledge of MS Excel and Google Sheets . Valuable data entry and record-maintenance skills. Positive attitude and professional telephone etiquette. Ability to work effectively with the sales team.

Preferred

CandidateCandidate should have 1–2 years of experience in CRM, customer handling, telecalling, or a related role. Candidates from a manufacturing, garment, textile, or apparel background will be considered an advantage.

Key Performance

AreasCustomer follow-up Customer feedback Accurate data maintenance Timely response to customer queries Coordination with the sales team Daily CRM reporting Salary: ₹16,000–₹20,000 per month, depending on experience and suitability. Interested candidates can share their updated resume with the HR Department.

📌 Customer Care Executive (Ludhiana)
🏢 Reliable Enterprises India Private
📍 Ludhiana