We are looking for a Customer Support Executive to handle customer queries and provide support related to Demat accounts, trading accounts, account opening, KYC. The candidate should have good communication skills and a basic understanding of computers.

Key Responsibilities · Handle customer queries through calls, emails, and other support channels. · Assist customers with Demat and trading account-related queries. · Support customers with account opening, KYC, modification, and documentation processes. · Maintain accurate records of customer interactions and requests. · Follow company policies, compliance requirements, and data-security procedures. · Ensure timely resolution of customer issues while maintaining a high level of customer satisfaction.

Required Skills · Valuable verbal and written communication skills. · Basic knowledge of Demat and trading accounts. · Understanding of KYC.



· Good customer-handling and problem-solving skills. · Basic computer knowledge, including MS Office. · Ability to work under pressure and meet service-level targets. Qualification · 12th/Graduate in any discipline preferred. · Freshers can be considered;

experience in banking, brokerage, NBFC, or financial-services customer support is an advantage.

Experience · 0–3 years in customer support, banking, financial services, or the stock-market/broking industry.

Key Performance

Indicators · Customer satisfaction. · Query resolution time. · First-call resolution. · Accuracy of information provided. · Adherence to compliance and process guidelines.

📌 Customer Care Executive (Noida)
🏢 Kundkund Healthcare Private
📍 Noida