Customer Assistance Manager-Business Loans-Hardship Assistance Unit - Responsible for managing customer assistance related to business loans within the hardship assistance unit.

- The role involves handling customer queries, providing support and guidance for loan-related hardships.
- Requires coordination with various internal teams to ensure effective resolution of customer issues.
- Focus on maintaining customer satisfaction while managing sensitive financial situations.
- Likely involves knowledge of banking products, loan processes, and customer service best practices.
- The position demands robust communication and problem-solving skills.
- Candidate should be adept at managing stressful situations and providing empathetic assistance.
- May require experience in financial services, particularly in loan management or customer support.
- The role is based in Indore and involves working closely with business loan customers.
- Emphasis on managing hardship cases suggests a need for discretion and compliance awareness.

📌 Customer Assistance Manager - Business Loans (Indore)
🏢 Kotak Securities
📍 Indore