About the Role

This is a critical leadership role responsible for directing the strategic design, configuration, and multi-country deployment of SAP S/4HANA Sales and Distribution (SD/OTC) and Settlement Management processes. The focus will be on prioritizing standard adoption and clean-core principles to drive efficiency and innovation within our commercial technology landscape.

Key Responsibilities

- SAP S/4HANA Deployment: Lead the strategic design, configuration, and multi-country deployment of SAP S/4HANA Sales and Distribution (SD/OTC) and Settlement Management processes, emphasizing standard adoption and clean-core principles.

- Enterprise Integration Architecture: Direct and deliver integrations with Non-SAP Applications, collaborating with Integration teams and regional App owners to ensure secure, zero-disruption transactions with retail partners, wholesalers, and third-party distributors.

- Omnichannel E-Commerce Synchronization: Ensure seamless, real-time data flows, including pricing, catalog master data, and inventory visibility, between S/4HANA and digital commerce storefronts to streamline end-to-end order orchestration.

- Revenue Growth Management & Trade Spend Controls: Architect and integrate specialized RGM and TPM applications with SAP S/4HANA Condition Contract Management (CCM) and Settlement Management. Automate promotional accruals, claims validation, rebate settlements, and facilitate rapid resolution of retailer deductions.

- Program Lifecycle Governance:

- Testing: Establish the master test strategy, supervising and signing off on SIT, UAT, performance,



and regression testing in close alignment with key business stakeholders and the MDS Testing Lead.

- Cutover: Lead the execution of a detailed, dependency-driven Cutover Runbook, carefully managing strict business downtime windows, data reconciliation, and establishing robust rollback/contingency protocols.

- Hypercare: Direct the post-go-live War Room to resolve critical day-one incidents (pricing, invoicing, delivery blocks) and govern a smooth, structured transition to Application Managed Services (AMS).

Requirements and Qualifications

- Minimum of 15 years of skilled experience in IT.

- At least 10 years in senior IT management roles within Commercial Tech.

- CPG, FMCG, or Retail industry experience is highly preferred.

- Proven experience successfully leading at least one major, full-lifecycle global or regional S/4HANA migration or rollout, with a focus on SD/OTC and commercial domains.

- Deep functional and technical understanding of Middleware, B2B EDI architectures using SAP Integration Suite, Mulesoft, etc.

- Solid mastery of S/4HANA Condition Contracts, customer rebates, automated accruals, and trade claims workflow processes.

- Proven history managing Steering Committees, Change Advisory Boards (CAB), configuration freezes, and utilizing multi-tier global/regional rollout delivery models.

Additional Skills

- S/4HANA SAP Condition Contract Management (CCM)

- Commercial Technology

- SAP OTC

- SAP S/4HANA Integration

- S/4HANA Transformation

- SAP Implementation

Pay: ₹3,000,000.00 - ₹4,800,000.00 per year

Work Location: In person

📌 Commercial Technology Lead - SAP S/4HANA (Mumbai)
🏢 Knowledge Artisans Private
📍 Mumbai