We are looking for a Collection Executive to manage customer outstanding payments and ensure timely collection of receivables. The candidate will be responsible for payment follow-ups, customer coordination, reconciliation, and reducing overdue amounts.
Key Responsibilities:
- Follow up with customers for outstanding and overdue payments.
- Manage collections from dealers, distributors, retailers, and other customers.
- Monitor customer outstanding and ageing reports.
- Ensure payments are received as per agreed credit terms.
- Coordinate with the Sales and Accounts teams for collection-related issues.
- Resolve customer queries related to invoices and payments.
- Reconcile customer accounts and payment entries.
- Maintain records of customer commitments and payment status.
- Prepare daily and monthly collection reports.
- Monitor customer credit limits and overdue accounts.
- Escalate long-pending and high-risk payments to management.
- Support the team in achieving monthly collection targets.
- Maintain good relationships with customers.
Requirements:
- 35 years of experience in collections.
- Experience in electrical sales/distribution or trading is preferred.
- Strong communication, follow-up, and negotiation skills.
- Valuable knowledge of MS Excel and ERP/accounting software.
- Ability to work with collection targets and deadlines.
- Good customer-handling and problem-solving skills.