Indian Silk House Agencies is a heritage saree and ethnic-wear retail brand (est. 1971) with 70 stores across India. We're expanding our retail operations leadership across Delhi NCR and looking for a

Cluster Manager to drive sales, operations, and team performance across a cluster of stores.

What you'll own:Managing sales and operations across a cluster of EBOs , driving revenue targets and same-store growth (SSG)Leading and developing Store Managers and sales teams across the cluster — training, performance reviews, staffingPlanning product ranges, stock levels, and sales forecasts in coordination with the merchandising teamDriving visual merchandising standards and SOP compliance across all stores in the clusterAnalyzing sales data, bestsellers, and slow movers; taking corrective action on inventory and pricingConducting regular store visits, stock audits, and compliance checks across the clusterReporting cluster performance (sales, staff, stock)



to regional/senior management

What we're looking for:5 years in retail operations, with at least 3 years specifically managing multiple stores/a cluster — single-store-only experience won't meet this barMBA or equivalent management qualification preferred; strong hands-on operators without an MBA will also be considered if the multi-store track record is strongExperience in apparel, ethnic wear, or lifestyle retail preferred — saree/ethnic-wear category experience a solid plusProven track record against sales targets, SSG, and P&L; ownership across a clusterStrong people-management skills — experience leading and developing Store ManagersComfortable with regular travel across the cluster territoryBased in or willing to relocate to Delhi NCR.

📌 Cluster Manager (Mumbai)
🏢 INDIAN SILK HOUSE AGENCIES
📍 Mumbai