Key Responsibilities

Lead & Customer Research Work on leads/data provided by the company.

Independently research and identify additional potential B2B customers when required.

Contact potential customers through calls, WhatsApp, email, LinkedIn, or other relevant channels.

Understand their actual packaging/product requirements.

Lead Verification Speak with potential customers and verify whether they have a genuine requirement.

Collect important information such as: Product required Quantity / estimated volume Size and specifications Material preference Printing/customization requirements

Delivery location Expected timeline Budget, wherever available Maintain proper records of verified and unverified leads.

Customer Coordination Regularly communicate with customers regarding their requirements.

Share relevant product information and coordinate samples, quotations, specifications, and other requirements. Follow up professionally without being overly aggressive. Vendor/Supplier Coordination Identify and communicate with suitable manufacturers, suppliers, and vendors.

Share verified customer requirements with relevant vendors. Collect quotations, MOQ, lead time, product specifications, samples, certifications, and other required information. Compare suitable vendor options based on the customer's requirement.

End-to-End Coordination Coordinate between the customer and vendor throughout the enquiry process.



Ensure that information is communicated accurately between both sides. Follow up on quotations, samples, production requirements, dispatch, and other relevant stages.

Escalate important issues or delays when required. Database & Reporting Maintain updated records of customers, leads, vendors, enquiries, quotations, and follow-ups. Keep track of the status of every active enquiry.

Provide regular updates on verified leads, customer requirements, vendor responses, and pending follow-ups.

Main Product Focus Primary niche: Food packaging products Food boxes and cartons Takeaway containers Paper and plastic food packaging Pouches and flexible packaging Bottles and containers Labels and stickers Custom printed packaging Eco-friendly / sustainable packaging Bakery, restaurant, café, cloud kitchen and food-industry packaging Additional business supplies: Tissue papers Toilet papers Paper products General business consumables E-commerce packaging Jewellery/fashion packaging Other customized business packaging requirements relevant experience is required specifically from Purchase, Procurement, Sourcing, Vendor Management, Supplier Management, or Purchase Coordination backgrounds.

Pay: ₹10,360.10 - ₹30,000.63 per month

Benefits

- Cell phone reimbursement
- Adaptable schedule
- Paid sick time
- Paid time off

Work Location: Hybrid remote in Mumbai, Maharashtra

📌 Client & Vendor Coordination Executive (Mumbai)
🏢 Jewelant
📍 Mumbai