Client Servicing Manager – Event Management

Location: Chennai

Experience: 3–7 Years

Department: Client Servicing / Business Development / Operations

Employment Type: Full-Time

Job Summary

We are looking for an experienced and proactive Client Servicing Manager with strong exposure to event management, proposal preparation, revenue generation, and event operations.

The candidate will be responsible for managing client relationships, understanding event requirements, preparing creative and commercial proposals, converting enquiries into business, and coordinating end-to-end event execution.

The ideal candidate should be able to manage the complete cycle — Client Enquiry → Requirement Understanding → Proposal → Costing &

- Negotiation → Business Conversion → Production &
- Execution → Client Closure.

Key Responsibilities

Client Servicing &

- Relationship Management

Manage existing clients and develop strong long-term relationships.

Understand client requirements, objectives, budgets, and expectations.

Conduct client meetings, presentations, site visits, and requirement discussions.

Act as the primary point of contact between the client and internal teams.

Handle client queries, changes, negotiations, and escalations professionally.

Proposal &

- Pitching

Prepare professional event proposals, presentations, concepts, quotations, and BOQs.

Coordinate with the creative/design team to develop event concepts and presentations.

Understand client briefs and convert them into practical event solutions.

Present proposals to clients and handle revisions based on feedback.

Prepare commercial proposals and negotiate pricing with clients.

Ensure proposals are commercially viable and aligned with project budgets.

Revenue Generation &

- Business Development

Generate current business through client networking,



references, leads, and industry contacts.

Convert enquiries and proposals into confirmed business.

Identify upselling and cross-selling opportunities with existing clients.

Achieve monthly/quarterly revenue targets.

Maintain a healthy sales pipeline and regularly follow up on opportunities.

Develop long-term relationships with corporate clients, agencies, brands, and decision-makers.

Track enquiry, proposal, conversion, and revenue performance.

Event Operations &

- Execution

Coordinate end-to-end event execution along with the operations and production teams.

Coordinate with creative, fabrication, AV, production, logistics, vendors, and venue teams.

Conduct venue/site inspections and understand technical requirements.

Ensure the approved concept and client requirements are executed as committed.

Monitor timelines, budgets, deliverables, and quality.

Be present at events when required and manage on-ground client coordination.

Handle last-minute changes and execution challenges effectively.

Ensure smooth project closure and client feedback after the event.

Desired Event Experience

Experience in handling projects such as:

Corporate Events

Product Launches

Dealer Meets &

- Conferences

Annual Meets

Award Functions

Exhibitions &

- Stall Fabrication

Brand Activations

Conferences &

- Seminars

Employee Engagement Events

Premium / Large-Scale Corporate Events

Key Skills Required





Excellent client servicing and relationship management

Strong proposal and presentation-making skills

Good understanding of event costing, BOQ and commercial proposals

Strong sales and revenue-generation mindset

Good negotiation and closing skills

Event planning and operational knowledge

Strong vendor and production coordination

Excellent communication and presentation skills

Ability to manage multiple projects simultaneously

Good knowledge of Power Point, Excel and MS Office

Creative thinking with strong commercial awareness

Ability to work under pressure and meet deadlines

Candidate Profile

We are looking for someone who is:

Client-focused

Business-oriented

Proactive and confident

Strong in communication and negotiation

Comfortable preparing and presenting proposals

Capable of converting enquiries into revenue

Hands-on with event operations and execution

Comfortable interacting with senior-level clients

Willing to travel for client meetings, site visits, and event execution

Key Performance Indicators (KPIs)

New business generation

Revenue achievement

Proposal-to-business conversion

Client retention and repeat business

Number and value of new opportunities generated

Gross margin / project profitability

Timely submission of proposals and quotations

Successful event execution

Client satisfaction

Payment follow-up and project closure

Ideal Candidate The ideal candidate should be able to independently handle:

Client → Brief → Concept → Proposal → Costing → Presentation → Negotiation → Order Closure → Operations → Event Execution → Revenue &

- Client Relationship.

Candidates with a combination of Client Servicing + Business Development + Proposal Making + Event Operations experience will be preferred.

📌 Client Servicing Manager – Event Management (Chennai)
🏢 Ecube Corporate Solutions
📍 Chennai