Company Description DDesiremedia is a growing media and marketing company focused on helping brands engage effectively with their audiences across digital and traditional channels. The organization emphasizes client-centric solutions, collaborative teamwork, and timely delivery of projects.

Team members work closely with clients to understand their business goals and translate them into impactful campaigns and communication strategies. The work environment encourages initiative, clear communication, and continuous learning for professional growth.

Role Description The Client Servicing role at DDesiremedia is a full-time, in office position based in Gurugram. The role involves managing day-to-day client interactions, understanding client requirements, and coordinating with internal teams to ensure timely and accurate delivery of services.

Responsibilities include preparing and sharing project updates, tracking deliverables, and maintaining documentation for ongoing campaigns and initiatives. The role also requires handling client feedback, supporting resolution of issues, and maintaining high levels of customer satisfaction.

The Client

Servicing professional will work closely with account, creative,



and finance teams to ensure smooth execution of projects and adherence to agreed budgets and timelines.

Qualifications

- Candidates should possess strong Client Services and Customer Service skills to manage relationships and daily interactions with clients.
- Candidates should possess excellent Communication skills, including clear verbal and written communication, for coordinating with clients and internal teams.
- Candidates should possess a focus on Customer Satisfaction, with the ability to understand client needs, gather feedback, and support issue resolution.
- Candidates should possess basic Finance understanding to support budget tracking, billing coordination, and reporting for client accounts.
- Relevant experience in client-facing roles within media, marketing, advertising, or related industries is highly beneficial.
- Strong organizational skills, attention to detail, and the ability to manage multiple projects and deadlines are important.
- Proficiency with common office and collaboration tools (e.g., spreadsheets, presentations, project management or CRM tools) is preferred.
- A bachelor’s degree in business, marketing, communications, or a related field is advantageous.

📌 Client Servicing (Gurugram)
🏢 DDesiremedia
📍 Gurugram