We are seeking an experienced Chief Operating Officer (COO) to oversee daily operations, improve processes, manage team performance, and ensure efficient service delivery.
KEY RESPONSIBILITIES
- Oversee day-to-day operations and ensure effective service delivery.
- Develop and improve operational processes, systems, and protocols.
- Monitor teams and ensure achievement of assigned KPIs and targets.
- Identify operational gaps and implement corrective actions.
- Manage client-facing operational requirements and maintain strong client relationships.
- Ensure compliance with company and operational protocols.
- Manage and negotiate with vendors and service providers.
- Monitor operational risks and implement appropriate mitigation measures.
- Prepare operational reports and provide recommendations to senior management.
- Drive accountability, efficiency, and continuous improvement across teams.
REQUIREMENTS
- Bachelor's degree in Business Administration, Management, Operations, Security Management, or a related field.
- 8–12 years' experience in operations management, preferably within the security industry.
- Previous experience as a COO, Operations Director, Head of Operations, or similar senior leadership role.
- Robust experience managing teams and performance against KPIs.
- Proven experience in security services, security operations,
Job Type: Full-time
Pay: ₹2,800,000.00 - ₹2,900,000.00 per year
Work Location: In person
📌 Chief Operating Officer (Security Services) (New Delhi)
🏢 Ascentech Services
📍 New Delhi
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