Job Summary

We have an Urgent Opening for the Position of Chief Manager - Renewals in Leading Life Insurance Company.

Responsibilities

- Develop and own the organization-wide persistency improvement roadmap across channels.

- Create measurable governance structures, dashboards, and monthly reviews with distribution leadership.

- Identify at-risk segments, cohorts, and geographies; drive targeted action plans.

- Lead cross-functional forums with Operations, Product, Customer Service, Compliance, and Digital Partner with Agency, Bancassurance, Digital, and Direct channels to drive improvement initiatives.

- Act as the primary SPOC for senior distribution leaders on persistency performance and interventions.

- Conduct periodic performance reviews, share insights, and drive accountability.

- Support channel incentive design from a persistency standpoint.

- Build and manage persistency MIS, dashboards, and analytics models (vintage-based, cohort, risk scoring).

- Drive insights on customer behavior, early warning triggers, and field-level productivity.

📌 Chief Manager - Renewals - Life Insurance (New Delhi)
🏢 Lavya Associates HR Services.
📍 New Delhi