30 Sep
|
Swish
|
Bengaluru
Swish is building the next generation of food delivery — delivering fresh meals to customers in 10 minutes. We operate our own kitchens, manage our supply chain, and build the technology and last-mile network that brings food from our kitchens to customers. We are building a vertically integrated business where speed, quality, selection, and unit economics all matter.
What You’ll Own
- Own a category end to end - Take ownership of a food category and work across assortment, pricing, availability, customer demand, and business performance.
- Build the right assortment - Understand customer preferences and identify the right products, SKUs, and menu mix for the category.
- Drive category growth - Identify opportunities to grow orders, revenue, AOV, repeat rate, and contribution.
- Use data to make decisions - Track category metrics, spot trends, identify problems, and turn insights into clear actions.
- Understand the customer - Analyse customer behaviour, feedback, and ordering patterns to understand what customers want.
- Launch new products - Work with NPD and other teams to identify, launch, and scale recent products based on customer demand.
- Run experiments - Test new products, pricing, promotions, assortment, and other ideas to improve category performance.
- Work cross-functionally - Partner with NPD, Operations, Supply Chain, Marketing, Product, and Analytics to drive category initiatives.
- Own execution - Take ideas from insight to execution and ensure changes are implemented effectively on the ground.
- Continuously improve - Review category performance regularly and identify opportunities to improve customer experience and business outcomes.
What We’re Looking For
- 0–2 years of experience - Experience in category management, product, growth, business operations, e-commerce, food delivery, or a similar role.
- Strong analytical skills - Comfortable working with numbers, spreadsheets, and data to solve business problems.
- Problem-solving mindset - Able to break down ambiguous problems, identify the root cause, and figure out what to do next.
- High ownership - Someone who takes responsibility for outcomes and doesn't wait for others to solve problems.
- Strong execution - Comfortable moving quickly from an idea or insight to actual implementation.
- Customer-first thinking - Curious about customer behaviour and able to translate customer insights into business decisions.
- Good communication - Able to work effectively with different teams and clearly communicate ideas, decisions, and priorities.
- Comfort with ambiguity - Comfortable working in a fast-moving startup where priorities and problems can change quickly.
Why Swish?
- Own something meaningful - Get end-to-end ownership of a category and directly see the impact of your decisions.
- Work across the business - Work closely with NPD, Operations, Supply Chain, Product, Marketing, and Analytics.
- Build from the ground up - Help shape categories, products, and customer experiences as Swish scales.
- Move fast - Work in an environment where good ideas can move from discussion to execution quickly.
- Learn by doing - Solve real business problems and build strong exposure across consumer, food, operations, and technology.
📌 Category Manager (Bengaluru)
🏢 Swish
📍 Bengaluru