- Design, plan and implement all store related activities to ensure revenue growth
- Review retail channel health & take necessary actions to drive width, depth and quality of channel
- Drive Gross additions, Quality sales metrics, NPS & compliance to regulatory norms in terms of customer acquisitions
Service
- Coordinate & plan with the deployment team to ensure seamless fiber connectivity for the customer
- To ensure customer Satisfaction by keeping a check on complaints
- Custodian of overall business and connectivity of the zone
Team Management
- Cascade / governance with the direct/indirect teams
- To have minimum attrition and maximum engagement scores