- Overall responsibilities of a customer success candidate include the following action areas:
- Regular monitoring of delivery from campaigns and strategizing/planning activities to meet delivery gaps
- Analyzing & preparing monthly reports w.r.t delivery performance from various products/sources
- Tracking client level nurturing processes & sharing best practices around the same
- Maintain client specific data & reports Desired Candidate Profile
- Good with excel/data/numbers
- Excellent communication skills
- Robust sense of ownership and ability to liaison across functions