Role & responsibilities

Location -Noida

Work from office

Please share your cv at [email protected]

- Review and process delinquency & bankruptcy notifications requests
- Validate foreclosure triggers and investor timelines
- Validate case type (Chapter 7 / 13) and borrower status
- Handle complex cases and exceptions
- Perform data validation and exception handling
- Provide on-the-floor support and mentoring other team members
- Meet daily productivity and quality targets
- Ensure team adherence to SLA and process guidelines as well as US banking compliance standards
- Communicate discrepancies or process deviations timely
- Act as the first point of contact for escalations

Preferred candidate profile
- Graduates (any stream)
- Strong attention to detail and valuable typing speed (25-30 WPM)
- 1 years of relevant BPO/back-office experience (preferably in banking)
- Strong domain knowledge in Mortgage | Bankruptcy | Foreclosure | Loss Mitigation
- Excellent analytical and reporting skills
- Prior experience as SME/quality checker/process trainer is a plus
- Basic MS Office skills
- Willingness to work in US shifts
- Good comprehension and communication in English
- US Shift (5:30 PM to 2:30 AM)
- Both side cab

📌 CAM and Bankruptcy Analyst (Noida)
🏢 NLB Services
📍 Noida