Company Description Dil Foods, under the Dil Brands umbrella, focuses on creating and operating virtual brands that cater to the daily meal needs of people across India. By leveraging innovative food concepts and technology, Dil Brands aims to offer convenient, consistent, and accessible meal options. The company partners with small and medium-sized restaurants to help them increase utilization of their existing kitchens, staff, and resources.

Through its virtual brands, Dil Foods provides growth opportunities for partner restaurants while expanding its reach to a broad customer base. Team members join a fast-growing, operations-driven environment with a strong focus on quality and customer satisfaction.

We are looking for smart, energetic and customer-friendly Service Staff to join our growing assembly-line restaurant format in Bangalore.

This is a customer-facing role where you will be responsible for creating a great experience for every customer who walks into the restaurant. The restaurant operates on a fast, standardized assembly-line model where speed, accuracy, hygiene, presentation and friendly service are extremely important.

We are looking for individuals who enjoy interacting with people and can work confidently in a young, rapid-paced restaurant environment.

Key Responsibilities

- Welcome and interact with customers in a warm and professional manner.
- Understand customer requirements and assist them in selecting menu items.
- Take orders accurately and communicate clearly with customers.
- Assemble and serve food according to defined restaurant processes and portion standards.
- Ensure quick and smooth movement of orders through the assembly line.
- Explain menu items, ingredients, add-ons and meal options confidently.
- Handle customer queries and basic concerns politely and professionally.
- Maintain high standards of personal grooming,



hygiene and presentation at all times.
- Maintain cleanliness and hygiene of the service counter, dining and customer-facing areas.
- Follow food safety, hygiene and operational SOPs.
- Coordinate with kitchen and other team members during peak service hours.
- Support billing/POS operations where required.
- Assist with opening, closing, stock replenishment and other restaurant activities.
- Contribute towards creating a positive, energetic and welcoming restaurant environment.

Candidate Profile We are looking for candidates who are:

- Smart, presentable and well-groomed
- Excellent communicators
- Comfortable speaking with and serving customers
- Friendly, confident and approachable
- Energetic and able to work in a fast-paced environment
- Customer-focused with a positive attitude
- Good team players
- Quick learners who can follow standardized processes
- Comfortable standing and working during restaurant shifts
- Flexible to work rotational shifts, weekends and holidays as per business requirements

Qualification

- 10+2 / Diploma / Graduate
- Candidates from Hotel Management, Hospitality, Culinary, Food & Beverage Service or related institutes would be preferred.
- Freshers with the right personality, communication skills and attitude are encouraged to apply.
- Previous QSR, café, restaurant or customer-service experience would be an advantage but is not mandatory.

What Matters Most to Us Attitude + Communication + Grooming + Customer Orientation

We are not looking only for traditional restaurant service experience. We are looking for young professionals who can confidently represent our brand in front of customers.

Career Growth

High-performing team members will have opportunities to grow into roles such as For someone who is ambitious and willing to learn, this role can be the starting point for a career in modern restaurant operations and management.

📌 Cafe - QSR Restaurant Staff (Mumbai)
🏢 Dil Foods
📍 Mumbai