We are looking for a Client Support & Operations Executive responsible for coordinating with clients to collect and maintain essential business documents and Purchase Orders. The role involves regular client communication, follow-ups, documentation, and daily reporting to ensure timely completion of operational activities.

Key Responsibilities

- Contact clients regularly to obtain required GST Certificates and PAN details.

- Coordinate with clients to obtain Purchase Orders (POs) and other required

documents.

- Follow up with clients through phone calls and emails for pending documents and POs.

- Maintain proper records of documents received from clients.

- Coordinate with internal teams regarding the status of client documentation and POs.

- Ensure timely completion of assigned client follow-ups and documentation activities.

- Identify pending documents and conduct regular follow-ups until closure.

- Provide accurate and timely updates to the reporting manager.

- Maintain daily activity and follow-up records.

Daily Activities

- Complete the assigned daily client calling target.

- Make follow-up calls to clients for GST, PAN, and Purchase Orders.





- Track pending and received documents.

- Update the status of client follow-ups.

- Prepare and submit daily activity reports.

- Coordinate with internal teams on pending client requirements.

Skills & Competencies

- Good verbal and written communication skills.

- Solid client coordination and follow-up skills.

- Ability to communicate effectively in:

English

Hindi

Kannada

Tamil

- Good interpersonal and relationship-management skills.

- Ability to handle regular calling targets and follow-ups.

- Good attention to detail while collecting and maintaining documents.

- Basic knowledge of MS Excel, email communication, and documentation.

- Ability to work independently and meet daily targets.

- Good time-management and organizational skills.

Preferred Qualification Experience

- Any Graduate / Bachelor's Degree.

- Freshers and candidates with relevant experience in client coordination, telecalling, documentation, or business operations may apply.

- Experience in handling corporate clients and documentation will be an added advantage.

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