Business Development Manager (BDM)

Company: Smaart Eye Technologies

Location: Ganapathy, Coimbatore

Department: Sales & Business Development

Reporting To: General Manager / Management

Job Purpose The Business Development Manager is responsible for generating new business, developing customer relationships, arranging site visits, preparing business opportunities, and achieving sales targets.

Key Responsibilities1. New Business Development

- Identify new customers and business opportunities.
- Develop new B2B, B2C, institutional, school, commercial, and residential customers.
- Generate leads through field visits, references, networking, and cold calling.
- Develop relationships with builders, contractors, companies, schools, institutions, and business owners.

1. Site Visits & Customer Meetings

- Visit customer sites to understand their requirements.
- Coordinate with the technical team for site surveys.
- Meet customers and explain suitable solutions.
- Identify customer requirements and recommend the right products and solutions.

1. Product & Solution Sales

Promote and sell:
- CCTV Security Systems
- Biometric Attendance & Access Control
- Computer & IT Products
- UPS & Battery Systems
- Solar Rooftop Systems
- Solar Water Heaters
- Networking & Structured Cabling
- Other company products and solutions

1. Quotation & Sales Follow-up

- Coordinate with the technical/quotation team for proposals.
- Submit quotations to customers on time.
- Follow up regularly on all quotations.
- Understand customer objections and provide suitable solutions.
- Convert enquiries into orders.

1. Sales Target

- Achieve monthly and yearly sales targets.
- Maintain a healthy sales pipeline.
- Generate new enquiries every day.
- Convert qualified leads into customers.
- Track sales performance and report progress to management.

1. Customer Relationship Management

- Maintain good relationships with existing customers.
- Identify repeat-business opportunities.
- Generate referrals from existing customers.




- Coordinate with the service team to ensure customer issues are addressed properly.

1. Daily Reporting

The BDM should maintain:
- Daily customer visit report
- New lead report
- Enquiry report
- Quotation follow-up report
- Sales pipeline
- Order status
- Lost enquiry details and reasons
- Next follow-up date

Daily Activity Expectations
- New customer calls: 15–20
- Customer follow-ups: 15–20
- Customer/site visits: 2–4
- Recent qualified leads: 3–5
- Quotation follow-ups: All pending quotations
- Customer meetings: As per opportunity
- Daily report: Before end of working day

Targets can be adjusted based on the territory and business requirements.

Required Skills

- Positive communication skills
- Good negotiation skills
- Customer relationship management
- Lead generation and follow-up skills
- Basic knowledge of CCTV and security systems
- Willingness to travel for customer/site visits
- Ability to achieve sales targets
- Good presentation skills
- Basic computer knowledge
- Good coordination with technical and service teams

Qualification & Experience
- Any degree / Diploma in Sales, Marketing, Business Administration, or related field.
- 2–5 years of experience in business development or sales preferred.
- Experience in CCTV, security systems, IT, networking, solar, electrical, or related industries will be an advantage.
- Two-wheeler and valid driving licence preferred.

Key Performance Indicators (KPI) The BDM will be evaluated based on:
- New leads generated
- Customer visits completed
- Site visits arranged
- Quotations generated
- Quotation conversion
- New customers acquired
- Monthly sales achieved
- Collection/follow-up support
- Customer retention and repeat business
- Daily reporting and CRM updates

Important Responsibility The BDM must take complete ownership of the sales process — from lead generation to customer meeting, site visit, quotation, follow-up, negotiation, order confirmation, and coordination until project handover. Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Business Development Manager (BDM) (Kanapati)
🏢 Smaart Eye Technologies
📍 Kanapati