30 Sep
|
Urban Company (UC)
|
Gurugram
30 Sep
Urban Company (UC)
Gurugram
Brand Manager, New Category Launch
Native by Urban Company | Brand Marketing
About Native
Native is Urban Company's home-tech brand. We build products like smart locks and water purifiers that remove everyday friction from Indian homes. We're now entering a new category, and we need someone to build it from zero.
About the Role
We're hiring a Brand Manager to own the brand marketing charter for the new category end-to-end. That covers pre-launch positioning, the launch itself, GTM, and the always-on hygiene marketing that sustains growth after launch.
This isn't a role where you inherit a playbook. You'll write it. You'll decide how Native shows up in a category where it has no history yet, and every touchpoint a consumer meets will carry your fingerprints: the launch film, the Amazon PDP, the creator reviews, the search ad.
We're looking for someone who can build a brand from a blank page and also sweat the details that decide whether a product actually sells.
What You'll Own
Consumer Research & Experience
- Lead consumer and category research (usage and attitudes, purchase barriers and triggers, competitor audits) to shape positioning and communication.
- Map the end-to-end consumer journey, from discovery and purchase to installation and service, and partner with product and CX to close brand-experience gaps.
- Mine reviews, ratings, NPS, and customer feedback to sharpen claims and prioritise fixes.
Positioning & Narrative
- Define the category positioning and messaging, from the hero claim down to feature advantages.
- Partner with product to keep every claim substantiated and compliant.
Launch & GTM
- Own the launch plan: pre-launch seeding,
launch moment, and sustain phase.
- Brief and manage agencies on the launch film, key visuals, and campaign assets.
Growth Partnership
- Work with GTM and growth teams on acquisition, retention, and LTV levers, including cross-sell into the Native and UC customer base.
- Build funnel-specific communication so brand and performance messaging work as one system.
- Lead brand efforts for key business moments like sales and festive season.
Hygiene & Always-On
- Own PDPs, A+ content, listing imagery, and review strategy across marketplaces and D2C.
- Run an always-on content engine on Instagram and YouTube.
- Build a creator programme with tight, compliant briefs.
Performance & Insights
- Track brand health metrics (awareness, share of voice) alongside performance metrics (CAC, conversion, ratings).
- Read the funnel with growth and run a fast test-and-learn rhythm.
What We're Looking For Must-haves
- 24 years in brand marketing at a consumer durables, D2C, or consumer tech brand.
- Hands-on experience with at least one product or category launch.
- Comfort running consumer research and turning insight into action.
- Strong grasp of marketplace hygiene and what makes a PDP convert.
- Experience working with growth or performance teams, with a clear sense of how brand work moves CAC and conversion.
- Experience managing agencies and creators.
- High ownership in ambiguous, multi-stakeholder setups.
Nice-to-haves
- Background in high-consideration categories like appliances or electronics.
- Familiarity with ASCI and BIS compliance.
- Sharp visual and copy instincts.
- Fluency with AI tools.
📌 Brand Manager (Gurugram)
🏢 Urban Company (UC)
📍 Gurugram