Company Description Sindhuja Microcredit Pvt. Ltd. is a new-generation microfinance company registered with the Reserve Bank of India as an NBFC-MFI and headquartered in Delhi NCR, with a zonal office in Patna. The company focuses on delivering microfinance and microenterprise loans, along with insurance, pension, and other financial services through third-party partnerships.

Sindhuja is committed to advancing financial inclusion for “Bottom of Pyramid” and “Missing Middle” customers across rural, semi-urban, and urban areas. By serving financially excluded and self-employed micro-entrepreneurs, the organization aims to support sustainable livelihoods and economic empowerment. As a growing company, Sindhuja regularly seeks motivated professionals to join its team.

Role Description The Branch Manager role is a full-time, on-site position based in Khagaria.

The Branch

Manager will oversee day-to-day branch operations, including managing loan origination, approval workflows within defined authority, disbursements, and collections, while ensuring adherence to company policies and regulatory guidelines. This role involves leading and mentoring branch staff, setting performance targets, monitoring portfolio quality, and promoting a culture of customer-centric service.

The Branch

Manager will be responsible for business development in the assigned territory, including identifying potential customer segments,



building local partnerships, and supporting outreach activities to expand the branch’s client base. The role also includes maintaining accurate records, preparing periodic reports, managing cash and security, and ensuring compliance with internal controls and audit requirements.

Qualifications

- Strong branch operations and microfinance management skills, including loan processing, collections oversight, and portfolio monitoring.
- Proficiency in team leadership, staff supervision, performance management, and mentoring in a branch or field setting.
- Experience in customer relationship management, community outreach, and business development in rural or semi-urban markets.
- Solid understanding of financial inclusion, NBFC-MFI regulations, and basic credit risk assessment.
- Comfort with using MS Office tools and branch-level systems for reporting, record keeping, and data analysis.
- Strong communication and interpersonal skills, with the ability to engage diverse customer groups and work collaboratively with internal and external stakeholders.
- Bachelor’s degree in finance, commerce, business, economics, or a related field; relevant experience in microfinance or retail banking is preferred.
- High level of integrity, accountability, and problem-solving ability, with readiness to work in office and travel locally as required.

📌 Branch Manager (Bihar)
🏢 Sindhuja Microcredit
📍 Bihar