Branch Manager_Branch Banking-Service_Kolkata - Responsible for managing branch operations and ensuring smooth delivery of banking services.
- Oversee branch staff and maintain customer service standards.
- Ensure compliance with banking policies and regulatory requirements.
- Drive branch business growth through customer acquisition and retention.
- Coordinate with higher management for branch performance and reporting.
- Manage daily cash flow and operational risk within the branch.
- Maintain robust relationships with customers and resolve escalations effectively.
- Monitor and improve branch productivity and profitability.
- Ensure adherence to service quality and operational guidelines.
- Support implementation of new banking products and services at the branch level.