Position: BPO Executive

Vacancies: Multiple Positions

Job Location: SRM University, Neerukonda, Andhra Pradesh

Work Mode: Work from Office

:

- Handle inbound and outbound calls from students, parents, and prospective candidates.
- Respond to student queries regarding admissions, courses, fees, schedules, accommodation, and other related information.
- Make follow-up calls to students and prospective candidates and maintain regular communication.
- Provide accurate information and assist students throughout the admission and enquiry process.
- Coordinate with the internal team to resolve student concerns and ensure timely follow-up.
- Maintain records of calls, enquiries, follow-ups, and student interactions.
- Handle multiple enquiries simultaneously while maintaining professional communication.
- Build a positive relationship with students and parents through courteous and effective communication.




- Follow up with leads and help convert enquiries into admissions.
- Support the team with day-to-day administrative and student coordination activities.
- Be adaptable to handle responsibilities as required by the organization.

Candidate Required Skills:

- Good communication and interpersonal skills.
- Basic knowledge of MS Office / computer applications.
- Ability to handle multiple calls and queries efficiently.
- Candidates with telecalling, counselling, customer support, or student coordination experience will be preferred.

Working Hours - Two Shifts:

- Shift 1: 10:00 AM – 7:00 PM
- Shift 2: 11:00 AM – 8:00 PM
- Note: Candidates should be flexible to work in either shift depending on University requirements.
- Accommodation can be provided on campus for the selected candidate, if required.

📌 BPO Executive (Amaravati)
🏢 SRM University, AP
📍 Amaravati