Group Company: AU Small Finance Bank Limited

Designation: Bank Officer Branch Banking

Office Location: A S Rao Nagar Hyderabad Hyderabad , Ab Road Indore Indore , Adyar Chennai Chennai , Agra Sanjay Place Agra , Ahmedabad Nikol Ahmedabad , Ahmedabad South Bopal Ahmedabad , Ahmedabad Thaltej Ahmedabad , Akola Akola , Akshaya Nagar Bengaluru , Aliganj Lucknow Lucknow , Ambabari Jaipur Jaipur , Anasagar Road Ajmer Ajmer , Ashram Road Ahmedabad Ahmedabad , Aundh Pune Pune , BANGALORE BELLANDUR GATE Bengaluru , BASAVANAGUDI Bengaluru , Bangalore Hsr Layout Bengaluru , Bapu Nagar Jaipur Jaipur , Bengaluru_Residency Road Bengaluru , Bhavnagar Bhavnagar , Bhuj Bhuj , Bhulabhai Desai Road Mumbai , Burrabazar Kolkata Kolkata , C Scheme Jaipur Jaipur , CHINCHWAD Pune , Chandigarh Sector 27D Chandigarh , Chennai Nungambakkam Chennai , Chhabra Chhabra , Chhatrapati Sambhaji Nagar Aurangabad , Dadar East TT Circle Mumbai , Delhi Preet Vihar Delhi , Derawal Nagar Delhi Delhi , Drive in Road Ahmedabad Ahmedabad , Dwaraka Nagar Visakhapatnam Visakhapatnam , Fort Mumbai Mumbai , Gandhidham Gandhidham , Gayatri Nagar Bilaspur Bilaspur , Ghodewala Circle Kota Kota , Girdhar Marg Jaipur Jaipur , Golf Course Road Gurugram Gurugram , Gopalpura Bypass Jaipur Jaipur , Greater Noida Greater Noida , Hathroi Jaipur Jaipur , Heerapath Mansarover Jaipur Jaipur , Hira Panna Market Bhilwara Bhilwara , Hisar Hisar , Hrbr Layout Bengaluru Bengaluru , Indirapuram Ghaziabad Ghaziabad , Indore Mg Road Indore , Jammu Zorawar Singh Chowk Jammu , Jawahar Nagar Jaipur Jaipur , Jayanagar Bengaluru Bengaluru , Jhajjar Jhajjar , Johari Bazar Jaipur Jaipur , Jp Nagar Bengaluru Bengaluru , Jubilee Hills Hyderabad Hyderabad , Kalabhadevi Mumbai Mumbai , Kalwar Road Jaipur Jaipur , Kalyan Kalyan , Kandivali West M G Road Mumbai , Kanpur Kanpur , Karnal Urban Estate Karnal , Karol Bagh Delhi Delhi , Kolkata Salt Lake Kolkata , Koramangala 1st Block Bengaluru , Kurukshetra Kurukshetra , LASHKAR MARKET GWALIOR Gwalior , Lucknow Hazratganj Lucknow , MOHALI BRANCH Mohali , MUMBAI GOREGAON Mumbai , Madhapur Hyderabad Hyderabad , Madipakkam Chennai , Mahal Road Jagatpura Jaipur Jaipur , Mahim Mumbai , Mall Road Ludhiana Ludhiana , Malviya Nagar Jaipur Jaipur , Mansarovar Madhyam Marg Jaipur Jaipur , Meerut Delhi Road Meerut , Model Town Jalandhar Jalandhar , Mohali Sector 82 Chandigarh , Mount Road Chennai Chennai , Mp Nagar Bhopal Bhopal , Mukund Nagar Pune Pune , Mumbai Corporate Office BKC Mumbai , NTR Circle Vijayawada Vijayawada , Nagpur Nagpur , Nai Sadak Jodhpur Jodhpur , Nashik Nashik , New Friends Colony Delhi Delhi , Nibm Road Pune Pune , Panchkula Panchkula , Panipat Panipat , Panjim Panjim , Paschim Vihar Delhi Delhi , Pataudi Pataudi , Pawan Puri Bikaner Bikaner , Pimpri Pune Pimpri , Pitampura Delhi Delhi , Prashant Vihar Delhi Delhi ,



Pratap Nagar Jaipur Jaipur , Pune Kothrud Pune , RAIPUR Raipur , Raja Park Jaipur Jaipur , Rajahmundry Rajahmundry , Rajpur road Dehradun Dehradun , Ramdaspeth Nagpur Nagpur , Rani Bazar Bikaner Bikaner , Rash Behari Avenue Kolkata , Ring Road Surat Surat , Road No.1 Banjara Hills Hyderabad , Rohini Delhi Delhi , Sanjay Nagar Bengaluru Bengaluru , Saraswathi Puram Mysore Mysore , Shivranjani Ahmedabad Ahmedabad , Shyam Nagar Jaipur Jaipur , Sion East Mumbai Mumbai , Sirsa Sirsa , Sohna Road Gurugram Gurugram , Sp Road Hyderabad Hyderabad , Subhash Nagar Jaipur Jaipur , Supela Bhilai Bhilai , Surat Adajan Surat , Surat Varachha Surat , Talwandi Circle Kota Kota , Udaipur Hiran Magri Udaipur , Vaishali Nagar Jaipur Jaipur , Vesu Surat Surat , Vivekananda Nagar Kukatpally Hyderabad , Vki Jaipur Jaipur , Worli Mumbai Mumbai , Yamunanagar Yamunanagar

Position description: Accountable for meeting sales targets (No. and value) as per the defined scorecard

Primary Responsibilities

- 1. Acquire CASA and liability accounts through cold calling, market references, and walk-ins.
- Drive cross-selling of banking products and services to existing and new customers.
- Promote and sell third-party financial products including life insurance, health insurance, and mutual fund SIPs.
- Achieve monthly and quarterly sales targets as defined in the performance scorecard.
- Ensure growth in customer base and deepening of existing relationships through effective portfolio management.

Additional Responsibilities

- 1.Implement branch-level sales and marketing activities to support overall business growth and brand visibility.
- Drive liability acquisition by building and maintaining solid customer relationships.
- Source new customers through multiple channels including local campaigns, walk-ins, customer referrals, industry associations, and market networking.
- Ensure timely and accurate opening of accounts, providing a seamless onboarding experience for new-to-bank (NTB) customers.
- Support overall branch performance by contributing to both customer service and compliance standards.
- Maintain high levels of customer satisfaction and ensure prompt resolution of queries or issues.
- Ensure adherence to internal processes, audit requirements, and regulatory guidelines.

Reporting Team

- Reporting Designation:
- Reporting Department:

Educational Qualifications Preferred

- Bachelor of Applied Science - BASc,



Bachelor of Architecture - BArch, Bachelor of Arts - BA, Bachelor of Business Administration - BBA, Bachelor of Commerce - BCom, Bachelor of Education - BEd, Bachelor of Engineering - BE, Bachelor of Fine Arts - BFA, Bachelor of Laws - LLB with specialization in Banking and Financial Support services, Banking, corporate, finance and securities law and experience between 0.5 - 3 years
- Category:
- Field specialization:
- Degree:
- Academic score:
- Institution tier:

Required Certification/s

Required Training/s

Required Work Experience

- Industry: BFSI
- Role: Sales Executive, Sales Officer, Customer Service Executive/Officer, Relationship Executive/Officer
- Years of experience: 0 to 3

Key Performance Indicators: Business Volume, Acquisition Targets, Average Ticket Size, Boarding Rate, Lead Conversion Rate, Cross-Sell Ratio, Customer Retention Rate, Referral Generation, Campaign Effectiveness, Onboarding Satisfaction Rate, Account Opening Turnaround Time. Required Competencies: 1. ownership and accountability for results 2. Customer-centric mindset and actions 3. adept at handling digital business apps and software 4. hard work and detail-orientation 5. eager to learn and grow as a banking professional 6. positive mindset, ethical and high integrity 7. Bias for Action and Urgency

Required Knowledge: 1. Aptitude for lead generation 2.

Target Market

Knowledge - Local Area geography familiarity 3. Familiarity with Digital applications 5. Detailed data collection/recording

Required Skills: 1.

Professional

Communication - Regional language proficiency, verbal and written fluency, soft-spoken 2.

Relationship

Management - Client-Centric Approach, respectful 3.

Sales

Forecasting & Reporting

Required Abilities

- Physical: 1. Physical fitness 2. Mental agility 3. Ability to do extensive field travel/work 4. Ability to handle work pressure and demanding clients
- Other: 1.

Valid

Two-Wheeler Driving License 2. Personal 2-wheeler 3. Own Smartphone 4. track record of past employment 5. Positive reference check and transparent civil report

Work Environment Details: 90% - Field, 10% - Office

Specific Requirements

- Travel: High
- Vehicle: 2-wheeler
- Work Permit:

Other Details

- Pay Rate:
- Contract Types: Permanent
- Time Constraints: Flexibile workhours as per business requirement
- Compliance Related: 1. Aherence to Code of Conduct policy of the bank 2. Non-disclosure of confidential information about bank, clients 3.

Responsible handling of bank assets s.a. ID Card, SIM, Marketing material, digital devices, Receipt book etc.

- Ensure adherence to KYC (Know Your Customer) and AML (Anti-Money Laundering) guidelines during all customer onboarding and account-opening processes.
- Union Affiliation:

📌 Bank Officer Branch Banking (Delhi)
🏢 AU Small Finance Bank
📍 Delhi