We are looking for a Back Office Executive to join our team in Surat. The ideal candidate should have good communication skills, basic computer knowledge, and the ability to handle customer calls, lead follow-ups, sales activities, and day-to-day back-office work.
Key Responsibilities Follow up with potential and existing customers. Handle incoming and outgoing customer calls. Generate, manage, and follow up on sales leads. Communicate with customers professionally and provide relevant information.
Maintain customer, lead, and sales records. Perform basic computer, data-entry, and documentation work. Prepare and maintain daily reports and records. Coordinate with the sales and internal team for daily activities.
Handle customer queries and ensure timely follow-ups. Assist with routine back-office administrative tasks.
Update customer information and lead status in records/software. Work toward achieving assigned sales and follow-up targets.
Requirements Female candidates only 12th Pass / 12th Fail / Any Graduate can apply. 1 year of telesales, telecalling, back-office, or customer-handling experience preferred. Basic computer knowledge is required. Good verbal communication and interpersonal skills.
Valuable customer-handling and follow-up skills. Basic knowledge of MS Office / Excel will be an advantage. Ability to maintain accurate records and documentation. Candidates should be comfortable working on Sundays.
Positive attitude and willingness to learn.
📌 Back Office Executive (Surat)
🏢 Staffing Mart
📍 Surat
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