Location: Powai, Mumbai | On-site

Experience: 3–6 years

Employment: Full-time

Joining: Immediate to 30 days preferred

Bay of Bangalore IT Services Pvt Ltd is looking for an experienced AV & Microsoft Teams Rooms Support Engineer to support enterprise meeting rooms and collaboration spaces.

? What You’ll Do

- Support Microsoft Teams Rooms and Zoom Rooms in an enterprise environment.
- Perform daily room health checks and troubleshoot meeting room issues.
- Diagnose issues involving displays, cameras, microphones, speakers, cabling, touch panels, content sharing and connectivity .
- Support executive meetings, town halls, webinars and hybrid events, including dry runs and live monitoring.
- Manage incidents and service requests within agreed service levels.
- Perform preventive maintenance and coordinate firmware updates.
- Carry out basic AV-related network checks, including IP, DHCP, DNS and VLAN awareness .
- Coordinate with OEMs, integration partners and service vendors for repairs and escalations.
- Support room upgrades, deployments, testing and handover.
- Provide user guidance and professional support to senior stakeholders.

✅ What We’re Looking For
- 3–6 years of experience in corporate AV, video conferencing, enterprise meeting room support or AV systems integration.
- Hands-on experience with Microsoft Teams Rooms or Zoom Rooms .
- Strong troubleshooting skills across AV, USB, HDMI, audio,



network and peripheral layers.
- Practical experience with at least two enterprise AV ecosystems such as Logitech, Poly, Crestron, Extron, Neat, DTEN, Shure, Biamp or QSC .
- Experience with IT service management/ticketing systems and service-level processes.
- Good spoken and written English with strong customer-handling skills.
- Willingness to work on-site in Powai and provide planned early/late event coverage when required.

⭐ Good to Have
- Dante Level 1/2, AVIXA CTS or relevant manufacturer certifications/training.
- Experience with Teams Rooms Pro Management, Crestron XiO Cloud, Logitech Sync or similar monitoring platforms.
- Town hall and live event experience.
- Basic CCNA-level networking knowledge.
- Experience in a banking or financial services setting.

? How to Apply Fill out the Google Form shared once you apply, and in your CV, mention the following along with other important information:
- Current location
- Total AV/video conferencing experience
- Microsoft Teams Rooms/Zoom Rooms experience
- Notice period
- Two examples of meeting room or event issues you personally resolved

Recruitment managed by Vallaham | Employment with Bay of Bangalore IT Services Pvt Ltd

- #Hiring #AVEngineer #AVJobs #MicrosoftTeams #MicrosoftTeamsRooms #ZoomRooms #AudioVisual #AVSupport #MumbaiJobs #PowaiJobs #ITJobs #VideoConferencing

📌 AV & Microsoft Teams Rooms Support Engineer (Mumbai)
🏢 Vallaham
📍 Mumbai