AV Delivery & Deployment – CTS Solutions | Enterprise Operations Xcellenece

Work You'll Do As a AV Delivery & Deployment Specialist within CTS Solutions, you will be responsible for the design, deployment, management, and support of Cisco Collaboration, Audio Visual (AV), and workplace technology solutions across Deloitte USI locations. You will lead AV project delivery activities, collaborate with stakeholders, vendors, and workplace teams, and ensure successful implementation of enterprise collaboration technologies. This role requires strong expertise in Cisco Collaboration solutions, Microsoft Teams Rooms, Zoom Rooms, AV architecture, room standardization, project delivery, deployment governance, and operational excellence. Key Responsibilities

- Lead end-to-end delivery of Cisco Collaboration and AV projects across USI locations.

- Design and implement Cisco video conferencing and collaboration solutions.

- Manage deployment of Microsoft Teams Rooms (MTR), Zoom Rooms, Cisco Room Systems, Desk Pro, Boards, and related collaboration technologies.

- Coordinate with business stakeholders, RES, procurement teams, vendors, and implementation partners.

- Review AV designs, shop drawings, bills of materials, and technical documentation.

- Support technology standardization and modernization initiatives.

- Drive site readiness, deployment governance, risk management, and issue resolution.

- Manage vendor deliverables and ensure compliance with organizational standards.

- Provide technical leadership for AV refresh, expansion, relocation, and new office build projects.

- Support operational improvements, reporting, capacity planning, and lifecycle management.

- Participate in troubleshooting and escalation management for critical incidents.

- Deliver executive briefing rooms, conference rooms, training spaces, innovation centers, and hybrid collaboration environments.

Required Technical Skills

- Cisco Collaboration portfolio, including Room Kits, Room Bar, Codec Pro, Desk Pro, Control Hub, Webex, and video conferencing platforms.

- Microsoft Teams Rooms, Teams administration, Zoom Rooms, and associated room technologies.

- Audio Visual systems,



including displays, DSPs, microphones, cameras, switching, and control systems.

- Hybrid meeting technologies and workplace collaboration solutions.

- Network fundamentals supporting AV and unified communications environments.

- Understanding of AV integration standards and best practices.

- Experience with ServiceNow and IT Service Management processes.

- Knowledge of project-management methodologies and deployment governance.

- Ability to review technical drawings, solution architectures, and project documentation.

Required Professional Skills

- Strong stakeholder management and communication skills.

- Ability to manage multiple projects simultaneously.

- Strong problem-solving and analytical capabilities.

- Vendor management and contract coordination experience.

- Leadership skills with the ability to influence cross-functional teams.

- Strong documentation and presentation skills.

- Ability to work in a fast-paced and energetic environment.

Education and Experience

- B.E. / B.Tech degree in Engineering or a related discipline.

- 4–6 years of experience in Cisco Collaboration, Unified Communications, Audio Visual technologies, or Workplace Technology Services.

- Cisco certifications, such as CCNA, Collaboration, Webex, or related credentials, are preferred.

- Experience delivering enterprise collaboration and AV projects is highly preferred.Location and Work Model

- Location: Hyderabad.

- Primarily office-based.

- Flexibility to support project activities, business events, and deployment schedules as required.

Preferred Certifications

- Cisco Collaboration certifications.

- CCNA / CCNP.

- Microsoft Teams Administrator Associate.

- CTS / CTS-D.

- ITIL Foundation.

Our purpose

Deloitte’s purpose is to make an impact that matters for our people,



clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people.

Explore DU: The Leadership Center in India. Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits.

Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 368705

📌 AV Delivery & Deployment - Services Specialist, IT Services- Hyderabad
🏢 Deloitte
📍 Hyderabad