Department: Inhouse Support Center

Position: Associate Engineer – Consumer

Job Location: Chennai, OMR (Work from Office only)

No. of positions: 2

Company website – www.k7computing.com

Roles and Responsibilities:

- Ensure Support via Phone, Email, and Chat.

- Meet the SLA requirements and the internal procedural workflow

- Perform virtual environment analysis and information gathering on client infrastructure for deploying consumer solutions.

- Initiate, manage and document reports.

- Build and maintain a consolidated relationship with K7 customers

- Timely and accurate reporting on status for assigned tasks

- Excellent English verbal and written communication skills and Verbal communication in Hindi / Other regional language is a plus





Technical Requirements:

- Minimum 1-2 years of professional experience Voice support in the following areas:

- Windows Desktop 7/8 or 10-Advanced Administration.

Other Requirements:

- Degree in Computer Science, Engineering or equivalent

- Result-oriented and valuable diagnostic skills

- Efficient time management and team player

- Quick learner, dynamic, energetic and customer-oriented

- Basic technical & system knowledge, Preferred language is Hindi, Kannada, Telugu, Malayalam & Tamil

📌 Associate Engineer – Consumer (Chennai)
🏢 K7 Computing
📍 Chennai