Job Title: Assistant Manager, Inside Sales, MSM CampusOS (India Business)

Location: Gurgaon

Experience: 3-5 years

Function: Inside Sales / Telesales

Employment Type: Full time (Work from Office)

Industry: Digital Marketing / Education

About MSM CampusOS

MSM CampusOS is a full-service digital marketing agency that works exclusively with the education sector: schools, colleges, universities, EdTech platforms, and coaching institutes. We help institutions grow their brand, drive enrolments, and build a strong digital presence through integrated marketing, technology, and creative solutions.

About the Role

We are looking for a driven Assistant Manager, Inside Sales to identify, engage, and convert educational institutions and EdTech brands into clients, entirely through telesales, email, virtual meetings, and structured outreach from our office. You will combine a strong sales-closing mindset with a solid understanding of digital marketing, and guide junior team members to hit shared targets.

Key Responsibilities

Business Development & Lead Generation

- Drive outbound telesales, email, and LinkedIn outreach to generate and qualify leads across schools, colleges, universities, EdTech platforms, and coaching institutes.
- Own a defined territory or segment of inbound and outbound leads and convert them into qualified sales opportunities through structured follow-up.
- Conduct virtual meetings, service demos, and presentations over calls and video conferencing to pitch the agency's services.
- Develop and present proposals, packages, and pricing options tailored to institutional needs, in collaboration with the creative and strategy teams.
- Build and manage a healthy sales pipeline to meet and exceed monthly and quarterly revenue targets.
- Set up qualified meetings and demos for senior stakeholders and field sales teams where in-person engagement is required.

Client Servicing & Retention

- Maintain strong relationships with existing clients through regular calls, emails, and virtual check-ins.
- Act as a key point of contact for assigned accounts, managing expectations and resolving queries promptly.
- Coordinate with technical and client servicing teams for smooth onboarding and service delivery.




- Drive contract renewals and identify up-sell/cross-sell opportunities within the existing client base.
- Track receivables and follow up with clients for timely payment collection.

Digital Strategy & Client Advisory

- Advise clients on digital marketing strategies suited to their admissions and enrolment goals.
- Share campaign performance updates and insights with clients over calls, email, and virtual reviews.
- Stay current on digital marketing and education sector trends to bring relevant ideas into client conversations.
- Position the agency as a trusted growth partner through consistent, value-led communication.

AI-Enabled Prospecting & Pipeline Management

- Use AI and modern prospecting tools (LinkedIn Sales Navigator, Apollo, Clay, HubSpot/CRM, ChatGPT, Gemini, Claude, Perplexity, and similar) to research faster, personalise outreach, and build smarter pipelines.
- Apply AI to account research, decision-maker mapping, competitor intelligence, pitch preparation, and proposal development.
- Maintain CRM discipline and use AI-assisted tools to prioritise the pipeline and manage follow-ups.
- Focus on relevant, highly targeted outreach rather than mass emailing.

Team Management, Targets & Reporting

- Mentor junior members of the inside sales team on calling scripts, objection handling, and pitch quality.
- Work to quarterly targets and ensure individual and team revenue goals are met consistently.
- Keep accurate, up-to-date records of leads, calls, and pipeline status in the CRM.
- Report regularly to the Sales Head on pipeline health, conversion metrics, and market insights.

Required Skills & Experience

- 3-5 years of B2B inside sales / telesales experience, preferably in digital marketing, EdTech, or education services.
- Graduate in any discipline; a degree in marketing,



business administration, or a related field is preferred.
- Proven track record of meeting or exceeding revenue targets through phone, email, and virtual selling.
- Strong knowledge of digital marketing services (SEO, Social Media, Performance Marketing, etc.).
- Excellent verbal and written communication, with strong telephone and video-call presentation etiquette.
- Ability to independently manage the end-to-end inside sales cycle, from lead qualification to closure, entirely from the office.
- Hands-on experience with CRM tools and structured pipeline management.
- Self-motivated and target-driven, comfortable with high-volume outbound activity (calls/emails per day).

Good to Have

- Prior experience selling to schools, colleges, universities, or coaching institutes.
- Familiarity with Meta Ads Manager, Google Ads, and LinkedIn Campaign Manager.
- Experience with CRM tools such as Salesforce, HubSpot, or Zoho CRM.
- Experience leading or mentoring a small inside sales team.
- Understanding of enrolment marketing and student acquisition funnels.
- Existing relationships or network in the education sector.

Who You Are

- Entrepreneurial, with a passion for building business relationships over calls and digital channels.
- Detail-oriented, with strong problem-solving skills.
- Comfortable working independently in a fast-paced, office-based, target-driven environment.
- Professional, with high integrity and a client-first attitude.
- Resilient and persistent, able to handle rejection over calls and emails and bounce back quickly.
- Genuinely interested in the education ecosystem and digital innovation.

What We Offer

- A focused work environment serving exclusively the education sector.
- A diverse client portfolio, from K-12 schools to large universities and EdTech platforms.
- A competitive fixed salary with an attractive performance-linked incentive structure.
- A clear growth path into senior inside sales leadership roles.
- A supportive team with strong creative and technical capabilities behind your sales efforts.
- Structured training on digital marketing trends, CRM tools, and consultative telesales techniques.

📌 Assistant Manager, Inside Sales, MSM CampusOS (India Business) (Gurugram)
🏢 MSM Global Education
📍 Gurugram