Role Overview:

The Assistant Manager – EPR will be responsible for managing customer relationships, handling inbound business leads, supporting brands with Extended Producer Responsibility (EPR) compliance, coordinating documentation and reporting, and ensuring timely maintenance of operational and financial records. The role will also require continuous monitoring of EPR regulations, notifications, amendments, and compliance requirements to ensure that clients and internal stakeholders remain updated and compliant.Key Responsibilities :

1. Lead Management & Customer Relations

- Handle and respond to inbound leads related to EPR services and compliance.
- Understand customer requirements and coordinate with relevant internal teams to provide appropriate solutions.
- Develop and maintain strong relationships with existing and prospective customers.
- Act as a point of contact for customer queries and ensure timely resolution.
- Follow up with leads and customers to ensure effective communication and closure of requirements.

2. Documentation & Customer Reporting

- Prepare, maintain, and submit required documents, reports, and compliance-related information to customers.
- Handle customer queries related to documentation, compliance status, reports, and submissions.
- Ensure accuracy, completeness, and timely delivery of customer-specific reports and documents.
- Maintain proper records of customer communications and documentation.

3. Real-Time MIS & Reporting

- Maintain reporting sheets/MIS on a real-time basis.
- Ensure that operational data, lead status, customer status, compliance activities, and other relevant information are updated regularly.
- Prepare periodic management reports and dashboards as required.
- Ensure data accuracy and consistency across reporting sheets.

4. Investor Data Management

- Prepare and maintain investor-related data on a monthly basis.
- Consolidate relevant data from internal and external sources.
- Ensure accuracy and timely submission of monthly investor reports/data.
- Maintain proper records for future reference and audit requirements.

5.



Vendor Management & Commercial Documentation

- Maintain and track vendor Purchase Orders (POs) and invoices.
- Coordinate with vendors and internal teams for timely processing and documentation.
- Monitor the status of POs, invoices, and related commercial documentation.
- Ensure proper filing and reconciliation of vendor-related records.

6. EPR Compliance Support

- Provide operational and documentation support to brands for meeting their EPR compliance requirements.
- Coordinate with brands to understand their compliance requirements and assist in timely completion of deliverables.
- Support preparation and submission of relevant EPR documentation and reports.
- Coordinate with internal stakeholders, brands, vendors, and other relevant parties for smooth execution of EPR activities.

7. Regulatory Updates & Compliance Knowledge

- Stay updated with the latest EPR regulations, guidelines, notifications, circulars, amendments, and regulatory developments.
- Track all applicable amendments and changes in EPR compliance requirements.
- Communicate relevant regulatory updates to internal teams and customers.
- Ensure that ongoing work and customer support are aligned with the latest applicable regulatory requirements.

Required Skills & Competencies

- Good understanding of EPR and environmental compliance processes.
- Strong customer relationship and communication skills.
- Excellent written and verbal communication.
- Good documentation and reporting skills.
- Robust proficiency in MS Excel / Google Sheets and MIS reporting.
- Ability to manage multiple customers and tasks simultaneously.
- Strong follow-up and coordination skills.
- Attention to detail and accuracy in documentation and data management.
- Ability to interpret and track regulatory changes.




- Good organisational and time-management skills.
- Ability to work independently as well as coordinate effectively with cross-functional teams.

Key Performance Areas (KPIs)

- Timely and effective handling of inbound leads.
- Customer query resolution and customer satisfaction.
- Accuracy and timeliness of customer documentation and reporting.
- Real-time maintenance of MIS/reporting sheets.
- Timely preparation of monthly investor data.
- Proper maintenance and tracking of vendor POs and invoices.
- Timely support to brands for EPR compliance.
- Regular monitoring and communication of EPR regulatory updates.
- Accuracy, completeness, and timely closure of assigned compliance activities.

Qualifications & Experience

- Graduate in any relevant discipline. A background in Environmental Science, Environmental Management, Commerce, Business Administration, or a related field would be an advantage.
- Experience: Relevant experience in EPR, environmental compliance, customer management, documentation, MIS/reporting, or a related field would be preferred.

Key Attributes

- Customer-focused approach
- Ownership and accountability
- Strong attention to detail
- Proactive follow-up
- Regulatory awareness
- Analytical and problem-solving ability
- Effective communication and coordination
- Ability to work in a fast-paced, deadline-driven environment

Pay: ₹700,000.00 - ₹1,000,000.00 per year

Benefits

- Provident Fund

Application Question(s):
- How many years of hands-on experience do you have in EPR or environmental compliance?
- Notice Period ?
- Current ctc ?
- Expected CTC
- Have you directly handled brands/customers for EPR compliance? If yes, approximately how many clients did you manage?
- What EPR documentation, reports, or portal-related activities have you personally handled?
- How do you track EPR regulatory updates, notifications, amendments, and changes in compliance requirements?

Education:
- Bachelor's (Preferred)

Experience:
- EPR COMPLIANCE: 2 years (Required)

Work Location: In person

📌 Assistant Manager – EPR (Goregaon)
🏢 ReCircle - Swachh Sustainable Solutions
📍 Goregaon