Company Description Chidambara Vilas is a luxury heritage resort that showcases the rich culture, architecture, and traditions of Chettinad. Located in a meticulously restored century-old Chettiar mansion, the resort offers 25 thoughtfully designed rooms that blend period charm with modern comforts and personalized hospitality. Guests experience distinctive architecture, traditional interiors, authentic Chettinad cuisine, and curated local experiences that highlight the region’s unique character.

The resort also serves as an intimate venue for niche events, private celebrations, and memorable gatherings.

Chidambara

Vilas combines heritage, hospitality, and timeless charm to create an immersive and upscale stay experience.

Role Description The Assistant Front Office Manager will support the overall front office operations, ensuring a smooth guest check-in and check-out process and consistently high service standards. This full-time, in office role is based at Chidambara Vilas in Karaikudi and involves supervising front office team members, coordinating reservations, managing guest queries, and resolving issues promptly and professionally. The role includes monitoring lobby and reception activities, maintaining accurate records,



and collaborating with housekeeping and other departments to ensure seamless guest experiences.

The Assistant Front Office

Manager will help implement guest service policies, support training of front office staff, and contribute to maintaining high levels of guest satisfaction and brand standards.

Qualifications

- Strong front office and customer service skills, with a focus on guest relations and Customer Satisfaction.
- Solid Office Administration abilities, including documentation, coordination, and basic reporting.
- Effective Communication skills for interacting with guests, team members, and other departments.
- Experience in hotel or resort Front Office operations, preferably in luxury or heritage properties.
- Ability to lead, coach, and motivate front office staff in a fast-paced, guest-focused environment.
- Attention to detail, problem-solving mindset, and a calm, professional approach to handling guest concerns.
- Availability to work flexible hours, including weekends and holidays, as required by hospitality operations.
- Diploma or degree in Hospitality Management or a related field is preferred; relevant experience may be considered in lieu of formal education.
- Minimum 5 year experience in Hotel/Resorts Front Office

📌 Assistant Front Office Manager - Hotels & Resorts (Karaikudi)
🏢 Chidambara Vilas, Karaikudi - A Luxury Heritage Resort Chettinad
📍 Karaikudi