Area Manager - Customer Service Operations (Ludhiana)

Area Manager - Customer Service Operations (Ludhiana)

30 Sep
|
Kotak Securities
|
Ludhiana

30 Sep

Kotak Securities

Ludhiana

Area Manager_R_WBG Operations (Ops)-Customer Service Desk_Ludhiana - Responsible for managing customer service operations within a designated area.

- Oversee daily activities of the customer service desk to ensure smooth functioning.
- Coordinate with teams to maintain service quality and operational efficiency.
- Handle escalations and ensure customer satisfaction.
- Monitor performance metrics and implement improvements.
- Requires leadership and operational management skills.
- Role involves working closely with field and office teams to deliver service excellence.
- Suitable for candidates with experience in customer service management or operations.
- Location specified as Ludhiana, indicating regional responsibility.
- No explicit mention of skills, languages, or educational qualifications.

📌 Area Manager - Customer Service Operations (Ludhiana)
🏢 Kotak Securities
📍 Ludhiana

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