Candidates: Open to candidates from anywhere in India
Work Mode: Hybrid / Remote
Initial Requirement: 1 week WFO
Shift: 3:00 PM – 12:00 AM ; may include night shifts in future
CTC: Up to ₹8.5 LPA
Joining: Immediate–30 Days Mandatory
Role Overview
We are looking for an Application Support Analyst with hands-on Net Suite application support experience and exposure to Net Suite Account Reconciliation (NSAR). The role involves L2 application support, troubleshooting, user access management, stakeholder interaction, application administration, and collaboration with global/US-based teams.
Mandatory Skills
Net Suite – Minimum 3 Years
NSAR – Minimum 1 Year
Advanced/Expert Microsoft Excel
Application Support / L2 Support
Solid troubleshooting and problem-solving
Strong communication and stakeholder management
US stakeholder interaction
Incident and issue resolution
Application configuration/support
Change management
Good to Have
Case Locker
Ragic
Salesforce
Docu Sign
Microsoft Copilot / AI tools The JD specifically mentions Case Locker, Ragic,
Salesforce and Docu Sign as applications the candidate may need to learn/support, with exposure considered an advantage.
Key Responsibilities
Provide L2 support for Net Suite and NSAR.
Manage NSAR access requests, provisioning and governance.
Troubleshoot Net Suite, NSAR and integrated-system issues.
Perform root-cause analysis and work with development teams on complex issues.
Support users and conduct application training.
Maintain SOPs, user guides and knowledge-base documentation.
Support integrations involving Salesforce, Net Suite, Ragic, Case Locker and Docu Sign.
Support upgrades, enhancements, testing and integration initiatives.
Monitor application performance and identify recurring issues.
Generate reports and analyze trends.
Support system configuration and customization.
Work with vendors/support partners on complex issues.
Use AI tools such as Microsoft Copilot for support efficiency and automation.
📌 Application Support Analyst – Netsuite | NsarSupport (Vadodara)
🏢 Asian Hires
📍 Vadodara
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