Open to candidates from anywhere in India Work Mode:
Hybrid / Remote Initial Requirement:
1 week WFO Shift:
3:00 PM – 12:00 AM ; may include night shifts in future CTC:
Up to ₹8.5 LPA Joining:
Immediate–30 Days Mandatory
Role Overview We are looking for an
Application Support Analyst with hands-on
NetSuite application support experience and exposure to
NetSuite Account Reconciliation (NSAR) . The role involves L2 application support, troubleshooting, user access management, stakeholder interaction, application administration, and collaboration with global/US-based teams.
Mandatory Skills NetSuite – Minimum 3 Years NSAR – Minimum 1 Year Advanced/Expert Microsoft Excel Application Support / L2 Support Strong troubleshooting and problem-solving Strong communication and stakeholder management
US stakeholder interaction Incident and issue resolution Application configuration/support Change management Positive to Have CaseLocker Ragic Salesforce DocuSign Microsoft Copilot / AI tools The JD specifically mentions CaseLocker, Ragic,
Salesforce and DocuSign as applications the candidate may need to learn/support, with exposure considered an advantage.
Key Responsibilities Provide
L2 support for NetSuite and NSAR . Manage NSAR access requests, provisioning and governance. Troubleshoot NetSuite, NSAR and integrated-system issues. Perform root-cause analysis and work with development teams on complex issues. Support users and conduct application training. Maintain SOPs, user guides and knowledge-base documentation. Support integrations involving
Salesforce, NetSuite, Ragic, CaseLocker and DocuSign . Support upgrades, enhancements, testing and integration initiatives. Monitor application performance and identify recurring issues. Generate reports and analyze trends. Support system configuration and customization. Work with vendors/support partners on complex issues. Use AI tools such as Microsoft Copilot for support efficiency and automation.
📌 Application Support Analyst – NetSuite | NSARSupport (Vadodara)
🏢 Asian Hires
📍 Vadodara
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