URGENT HIRING GENESYS WDE ENGINEER / DEVELOPER
Location: Bangalore
Experience: 49 Years
Role: Genesys WDE Engineer / Developer
Domain: Contact Center / Customer Experience / Genesys
Mandatory Skills
Genesys WDE, Genesys Configuration, Genesys Engage, Genesys On-Premise Architecture, Genesys Production Support & Troubleshooting
We are looking for a Genesys WDE Engineer/Developer with strong hands-on experience in Genesys Workspace Desktop Edition (WDE) and Genesys on-premise configuration.
The candidate should have strong knowledge of Genesys architecture and experience in configuring, supporting and troubleshooting WDE and related Genesys platform components.
Must Have
- Strong hands-on experience with Genesys WDE (Workspace Desktop Edition)
- Strong experience in Genesys configuration and administration in an on-premise setting
- Good understanding of Genesys Engage / On-Premise Architecture
- Experience configuring
- Applications
- Agents
- Places
- DNs
- Application Options
- Connections
- Genesys Objects
- Understanding of voice and email interaction lifecycles
- Knowledge of routing and agent desktop behavior
- Strong troubleshooting using Genesys application logs and configuration analysis
- Working knowledge of
- Configuration Server
- SIP Server / T-Server
- Interaction Server
- URS
- Stat Server
- Management Layer
- Solution Control Server
- Strong analytical and troubleshooting skills
Role Focus The primary focus will be on Genesys WDE, Genesys configuration, production support and troubleshooting. Candidates with additional C#/.NET development and WDE customization experience will be preferred.
Location: Bangalore
Experience: 4–9 Years
Interested candidates can share their updated CV with:
1. Total Experience
2. Relevant Genesys Experience
3. Notice Period
4. Current Location
5. Current CTC
6. Expected CTC
Share your CV for immediate
[email protected] Regards,
Akshay
Net Connect Global
📌 Application Developer (Bengaluru)
🏢 Net Connect
📍 Bengaluru