Title: Administrative Support Associate

Location: Indore, Madhya Pradesh — Hybrid

Employment Type: Full-time

Shift: Night Shift

Working Days: 5 Days a Week

Salary: ₹15,000 – ₹25,000 per month (based on qualification and experience)

Education: Bachelor’s Degree — Mandatory

Experience: 1–3 Years — Mandatory

About the Role

We are looking for an experienced, organized, and proactive Process Support Executive to join our mortgage brokerage support team.

This is an onsite, night-shift position in Indore. The role involves back-office operations, file and document handling, follow-ups, communication, coordination, and administrative support.

Key Responsibilities

- Handle mortgage files and provide back-office support
- Assist with file submissions and lender coordination
- Track pending documents, tasks, and follow-up reminders
- Handle emails and business communication
- Manage calendars and schedule meetings
- Make follow-up calls with leads, clients, lenders, and mortgage agents
- Maintain and update information in CRM and internal systems
- Support documentation, data entry, and record management
- Coordinate with team members for timely task completion




- Support day-to-day operational and administrative activities

Required Skills

- Excellent spoken and written English
- Confident and skilled communication over phone calls
- Strong follow-up and coordination skills
- Excellent attention to detail and organizational skills
- Ability to multitask and prioritize work effectively
- Good computer and data-entry skills
- Proactive attitude with the ability to take ownership
- Working knowledge of MS Office and spreadsheets
- Familiarity with AI tools, cloud storage, email platforms, and CRM systems preferred

Eligibility

- Bachelor’s degree is mandatory
- 1–3 years of relevant work experience is mandatory
- Experience in back-office operations, banking, mortgage, real estate, customer support, administration, or coordination roles is preferred
- Candidates must be comfortable working onsite in Indore during night shifts
- This is a 5-day working position

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Health insurance

Work Location: Hybrid remote in Indore, Madhya Pradesh

📌 Administrative Support Associate (Indore)
🏢 Done Mortgage
📍 Indore