We are seeking an enthusiastic and student-centric

Education Counsellor (Admin/Telecaller/Telecounsellor)

to support admissions, counselling, lead management, and day-to-day coordination at our

Rajkot centre

. The ideal candidate should be confident in communication, proactive in follow-ups, and genuinely interested in helping students and parents make informed academic decisions.

Job Details

- Experience:

0 to 3 Years

- Salary:

₹18,000 – ₹20,000 per month

- Language:

Fluent English (Hindi &

- Gujarati preferred)

- Location:

Above Under Bridge, Kalawad Road, Rajkot

Key Responsibilities

1. Student &
- Parent Counselling

- Counsel students and parents for

IIT-JEE, NEET, and Foundation programs

.

- Explain course structure, teaching methodology, fee details, and academic roadmap clearly.

- Understand student goals and guide them toward suitable programs.

- Convert enquiries and walk-ins into confirmed admissions through effective counselling.

1. Lead Handling &
- Follow-ups

- Handle leads from calls, walk-ins, online enquiries, and campaigns.

- Update and manage lead data using

CRM tools, Google Sheets, or internal systems

.

- Make outbound calls to prospective students and parents.

- Ensure timely follow-ups to improve enquiry-to-admission conversion.

- Maintain accurate lead status and counselling records.

1. Center Coordination &
- Administrative Support

- Coordinate with faculty, academics, and admin teams for smooth center operations.





- Assist with batch allocation, class schedules, and student onboarding.

- Support administrative activities such as documentation, fee-related coordination, forms, and records.

- Ensure professional front-desk management and student assistance.

1. Student Support &
- Engagement

- Handle student queries related to batches, attendance, tests, and general concerns.

- Maintain positive relationships with students and parents.

- Assist in organizing

PTMs, tests, orientations, seminars, and academic events

.

- Ensure a welcoming and supportive environment at the center.

1. Reporting &
- Communication

- Prepare and share daily counselling and admission reports with management.

- Maintain explicit communication with internal teams to ensure seamless operations.

Required Skills &

- Attributes

- Excellent verbal and interpersonal communication skills.

- Strong counselling, persuasion, and presentation abilities.

- Comfortable working with targets and follow-up-driven roles.

- Basic knowledge of

MS Office, Google Sheets, and CRM tools

.

- Organized, responsible, and detail-oriented.

- Positive mindset with eagerness to learn and grow.

Preferred Qualifications

- Graduate in any discipline (Science/Education background preferred but not mandatory).

- Experience in the education or coaching industry is an added advantage.

- Freshers with strong communication skills and confidence are welcome to apply.

📌 Administrative Assistant (Rajkot)
🏢 Tigi HR
📍 Rajkot