Responsible for coordinating customer orders from booking to dispatch, ensuring timely follow-up with merchandising, production, PPC, dyeing/printing, QC and dispatch teams.
Key Responsibilities:
- Follow up on customer orders and order status.
- Coordinate with Merchandising, PPC, Production, QC and Dispatch teams.
- Track grey, dyeing, printing, finishing and dispatch timelines.
- Maintain order status reports and daily MIS.
- Follow up on pending orders and ensure timely completion.
- Coordinate with customers/dealers regarding order updates.
- Monitor delivery commitments and highlight delays.
- Maintain order-related documents and records.
- Ensure smooth coordination between internal teams for order execution.
Skills: Solid follow-up, communication, coordination, MS Excel/MIS, order tracking and problem-solving skills.