Order to Cash (O2C) Associate II | Accounts Receivable (Cash Application)

Location: ITPB Tech Park, Whitefield Bengaluru

What you get:

- Full-time employment with a leading global organization.
- Opportunity to work with global customers and stakeholders.
- Exposure to end-to-end Accounts Receivable processes.
- Career growth in Cash Application and Customer Financial Services.
- Opportunity to gain experience in ERP platforms such as SAP/S4HANA.
- Dynamic work environment with learning and development opportunities.
- Shift-based work environment supporting global operations.
- Fixed Weekends Off (Saturday & Sunday)

Requirements:

- Bachelor's degree in Commerce, Accounting, Finance, or a related field.
- 1-3 years of experience in Accounts Receivable - Cash Application, preferably in a BPO/Shared Services workplace.
- Strong understanding of Cash Application, payment posting, bank reconciliations, and AR processes.
- Proficiency in Microsoft Excel and other MS Office applications for reporting and analysis.
- Experience in resolving unapplied cash, payment discrepancies, deductions, and remittance issues.
- Strong analytical, problem-solving, and reconciliation skills with attention to detail.
- Excellent verbal and written communication skills with the ability to work with internal and external stakeholders.
- Willingness to work in rotational shifts and adapt to a rapid-paced environment.

Summary: Responsible for managing end-to-end Cash Application activities, including timely and accurate posting of customer payments, cash reconciliation, unapplied cash resolution, and account balancing. Ensures effective allocation of receipts, investigates payment discrepancies, resolves cash-related queries, and supports collection efforts to maintain healthy receivables while delivering high-quality service to internal and external stakeholders.

What you will be doing:

- Manage end-to-end Cash Application activities,



ensuring accurate and timely posting of customer payments.
- Reconcile customer accounts and resolve unapplied, misapplied, and unidentified cash transactions.
- Monitor Cash Application performance and report against monthly targets and SLAs.
- Investigate payment discrepancies, short payments, deductions, and remittance-related exceptions.
- Coordinate with customers, banks, and internal teams to resolve payment allocation issues.
- Ensure timely clearance of aged unapplied cash and maintain accurate cash records.
- Support month-end close activities, account reconciliations, and operational reporting.
- Deliver high-quality customer service by professionally addressing payment-related queries and escalations.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

📌 Accounting Services Associate II (Karnataka)
🏢 Conduent
📍 Karnataka