30 Sep
|
vsp AI u0026 ROBOTICS
|
Kondapur
30 Sep
vsp AI u0026 ROBOTICS
Kondapur
Job Summary:
We are looking for a dynamic and student-focused Academic Counselor responsible for guiding prospective students, generating leads, counseling students and parents, and converting inquiries into successful enrollments. The ideal candidate should have excellent communication, counseling, follow-up, and relationship-building skills, along with a target-oriented approach.
Key ResponsibilitiesLead Generation
- Generate new student leads through outbound calls, social media, referrals, campaigns, seminars, webinars, educational events, and other channels.
- Conduct cold calling and follow-ups with prospective students to identify their educational requirements.
- Respond to and follow up on leads received through websites, social media, advertisements, WhatsApp, and other digital platforms.
- Build and maintain a healthy lead pipeline to achieve monthly enrollment targets.
- Maintain accurate records of lead sources, interactions, follow-ups, and conversion status.
- Identify potential student segments and explore new opportunities for lead generation.
Student Counseling
- Counsel prospective students and parents regarding courses, programs, career opportunities, and admission procedures.
- Understand students' educational background, interests, and career aspirations to recommend suitable programs.
- Provide accurate information about curriculum, certifications, placements, fee structure, scholarships, and training schedules.
- Address student queries through calls, emails, WhatsApp, walk-ins, and virtual meetings.
Admissions & Enrollment
- Convert qualified leads and inquiries into successful enrollments.
- Conduct regular follow-ups with prospective students through calls, messages, and emails.
- Assist students throughout the admission and registration process.
- Coordinate document collection and verification.
- Ensure smooth student onboarding and batch allocation.
Relationship Management
- Build and maintain strong relationships with students and parents.
- Understand student concerns and provide appropriate guidance.
- Handle student queries professionally and coordinate with relevant departments for resolution.
- Maintain regular communication with prospective and enrolled students.
CRM & Documentation
- Update lead and student information accurately in the CRM system.
- Maintain records of calls, follow-ups, counseling sessions, and enrollment status.
- Prepare daily, weekly, and monthly lead-generation and admission reports.
- Track leads from initial inquiry through final enrollment.
Sales & Target Achievement
- Achieve monthly and quarterly lead-generation, counseling, and enrollment targets.
- Improve lead-to-counseling and counseling-to-enrollment conversion rates.
- Generate referrals through existing students, parents, alumni, and professional networks.
- Participate in promotional activities, seminars, webinars, education fairs, and campus drives.
Coordination
- Coordinate with the marketing team for lead-generation campaigns and promotional activities.
- Coordinate with faculty, training, placement, and operations teams for smooth student onboarding.
- Assist in organizing counseling sessions, orientations, seminars, and webinars.
Required Skills
- Excellent verbal and written communication skills.
- Strong counseling and interpersonal skills.
- Lead generation and cold-calling skills.
- Valuable sales and negotiation abilities.
- Strong follow-up and relationship-management skills.
- Active listening and problem-solving skills.
- Target-oriented and self-motivated approach.
- Good time-management and organizational skills.
- Proficiency in MS Office and CRM software.
Educational Qualification
- Bachelor's Degree in any discipline.
- Candidates with a background in Education, Psychology, Business Administration, Marketing, or related fields will be preferred.
Experience
- 1–4 years of experience in Academic Counseling, Student Counseling, Admissions, Lead Generation, Education Sales, Career Guidance, or a related field.
- Freshers with excellent communication skills and a strong interest in counseling and sales may also apply.
Key Performance Indicators (KPIs)
- Number of leads generated.
- Lead qualification rate.
- Number of counseling sessions conducted.
- Lead-to-enrollment conversion rate.
- Monthly enrollment target achievement.
- Follow-up completion rate.
- Student satisfaction.
- CRM data accuracy and timely updates.
- Response time to new leads.
Preferred Qualities
- Student-centric and empathetic approach.
- Confident and persuasive communication.
- Strong interpersonal and relationship-building skills.
- Positive attitude and professional behavior.
- Ability to work under targets and deadlines.
- Comfortable making outbound calls and handling multiple leads.
- Ability to work independently as well as part of a team.
Working Conditions
- Work from office.
- Six-day working week, as per organizational policy.
- Flexibility to participate in seminars, webinars, admission campaigns, and promotional events when required.
Pay: ₹40,000.00 - ₹45,000.00 per month
Work Location: In person
📌 Academic Counselor (Kondapur)
🏢 vsp AI u0026 ROBOTICS
📍 Kondapur