Job DescriptionExperience: 3–5 Years NLocation: Vadodara NCandidates: Open to candidates from anywhere in India NWork Mode: Hybrid / Remote NInitial Requirement: 1 week WFO NShift: 3:00 PM – 12:00 AM; may include night shifts in future NCTC: Up to ₹8.5 LPA NJoining: Immediate–30 Days Mandatory NRole OverviewnWe are looking for an Application Support Analyst with hands-on NetSuite application support experience and exposure to NetSuite Account Reconciliation (NSAR). The role involves L2 application support, troubleshooting, user access management, stakeholder interaction, application administration, and collaboration with global/US-based teams. NMandatory Skillsn N NetSuite – Minimum 3 Years N NSAR – Minimum 1 Year N Advanced/Expert Microsoft Excel N Application Support / L2 Support N Solid troubleshooting and problem-solving N Strong communication and stakeholder management N US stakeholder interaction N Incident and issue resolution N Application configuration/support N Change managementn NGood to Havenn CaseLocker N Ragicn Salesforce N DocuSignn Microsoft Copilot / AI tools NnThe JD specifically mentions CaseLocker,



Ragic, Salesforce and DocuSign as applications the candidate may need to learn/support, with exposure considered an advantage. NKey Responsibilitiesn N Provide L2 support for NetSuite and NSAR. N Manage NSAR access requests, provisioning and governance. N Troubleshoot NetSuite, NSAR and integrated-system issues. N Perform root-cause analysis and work with development teams on complex issues. N Support users and conduct application training. N Maintain SOPs, user guides and knowledge-base documentation. N Support integrations involving Salesforce, NetSuite, Ragic, CaseLocker and DocuSign. N Support upgrades, enhancements, testing and integration initiatives. N Monitor application performance and identify recurring issues. N Generate reports and analyze trends. N Support system configuration and customization. N Work with vendors/support partners on complex issues. N Use AI tools such as Microsoft Copilot for support efficiency and automation. N

📌 Application Support Analyst - Netsuite | NsarSupport (Mandvi)
🏢 Asian Hires
📍 Mandvi