29 Sep
|
Mobilestyx
|
Alibag
Job DescriptionZOHO MANAGER NDepartment: Zoho Solutions NLocation: Mumbai NEmployment Type: Full-Time NExperience: 3-5 Years (at least 2 years of experience in Zoho) NReporting To: Head – Operations / Business Unit Head NRole OverviewnWe are looking for an experienced Zoho Manager to lead our Zoho practice, manage implementation projects and teams, handle key clients, and drive business development. The candidate should be capable of building, selling, and delivering Zoho solutions. NKey Responsibilitiesn N Lead and manage the Zoho team, including consultants, developers, and implementation specialists. N Manage end-to-end Zoho implementation, customization, integration, and support projects. N Understand client business requirements and design suitable Zoho solutions. N Manage project scope, timelines, quality, resources, risks, and delivery. N Act as the key point ofcontact for clients and manage escalations effectively. N Conduct client meetings, requirement discussions, product demonstrations, and presentations. N Identify new business opportunities and generate cross-selling and upselling opportunities. N Support sales with solution design, proposals, SOWs, estimates, and commercial discussions. N Maintain and develop a strong Zoho sales pipeline. N Establish SOPs and ensure proper project documentation, UAT, Go-Live, handover, and support processes. N Mentor team members, identify skill gaps, and drive training and knowledge sharing. N Continuously improve processes through automation and technology solutions.
NnPreferred Zoho Experience NHands-on experience with multiple Zoho products such as: Nn Zoho CRMn Zoho Creator N Zoho Booksn Zoho Desk N Zoho Analyticsn Zoho Projects N Zoho Peoplen Zoho Inventory N Zoho Flow / Zoho One NnAdded Advantage: Deluge scripting, APIs, workflow automation, and third-party integrations. NRequired Skills & Experience Nn Bachelor's degreein IT, Computer Science, Engineering, Business Administration, or related field. N 3–5 years of overall experience, with relevant experience in Zoho implementation, consulting, IT services, or business development. N Strong knowledge of theZoho ecosystem and business process automation. N Experience in team management and client-facing roles. N Strong skills in requirement gathering, solution design, estimation, and project management. N Excellent communication, presentation, negotiation, and stakeholder management skills. N Robust commercial and business development understanding. N Ability to manage multiple projects, clients, and priorities. NnKey Performance Areas Nn Zoho business growth and revenue N Sales pipeline and conversion N Project delivery and profitability N Client satisfaction andretention N Team productivity and development N Process improvement andautomation N New solution, integration, and support opportunities NnIdeal Candidate NThe candidate should be able to: NBUILD – Build the team, processes, and Zoho capabilities. NSELL – Identify opportunities, conduct demos, prepare proposals, and support closures. NDELIVER – Successfully implement Zoho solutions and ensure client satisfaction.
📌 Zoho Manager (Alibag)
🏢 Mobilestyx
📍 Alibag