Job Description

Job Description: Key Account Manager – Quick Commerce

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Company: Drools Pet Food Pvt. Ltd.

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Location: Bengaluru

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Function: E-commerce – Quick Commerce

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Role Overview

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Drools Pet Food is looking for a commercially driven and execution-focused Key Account Manager to manage and grow its quick-commerce business. The incumbent will own key platform relationships and drive sales, profitability, availability and market-share growth across accounts such as Blinkit, Zepto, Swiggy Instamart and other emerging platforms.

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Key Responsibilities

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- Own sales, revenue, profitability and market-share targets for assigned quick-commerce accounts.

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- Build and maintain strong relationships with platform category, commercial, marketing and supply-chain teams.

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- Lead Joint Business Planning and negotiate commercial terms, margins, promotions, visibility investments and growth commitments.

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- Develop account-wise growth plans covering assortment expansion, geographic penetration, new product launches and marketing initiatives.

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- Track weekly performance across platforms, cities, dark stores and SKUs, and implement corrective actions where required.

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- Analyse sales, pricing, promotions, market share, product availability, inventory and account profitability.

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- Improve assortment availability and distribution across relevant cities and dark stores.

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- Ensure catalogue accuracy, including product titles, descriptions, images, attributes and brand content.

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- Monitor pricing and promotional execution to maintain competitiveness and alignment with the brand's strategy.

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- Coordinate with demand-planning, warehouse and supply-chain teams for forecasting, allocation, replenishment and fill-rate improvement.

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- Resolve operational issues related to purchase orders, inventory, catalogue, pricing, claims and account reconciliation.

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- Prepare account reviews, forecasts, performance dashboards and business presentations for internal and external stakeholders.

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- Identify emerging e-commerce trends, competitor activities and current business-growth opportunities.

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- Collaborate with marketing, finance, supply chain and category teams to ensure timely execution of account plans.

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Education and Experience

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- MBA is mandatory.

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- Candidates from Tier 1 MBA institutes should have at least 5 years of post-MBA experience, including a minimum of 3 years in e-commerce or quick commerce.

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- Candidates from other MBA institutes should have at least 7 years of post-MBA experience, including a minimum of 3 years in e-commerce or quick commerce.

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- Direct experience managing platforms such as Blinkit, Zepto, Swiggy Instamart, Amazon, Flipkart or similar e-commerce businesses is required.

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- Experience in pet food, pet care or a leading FMCG organisation will be preferred.

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- Experience in account P&L; management, commercial negotiations, JBPs, promotions and platform operations is desirable.

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Skills and Competencies

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- Strong commercial acumen and understanding of e-commerce and quick-commerce business models.

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- Advanced proficiency in Microsoft Excel and data analysis.

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- Robust analytical and problem-solving capabilities.

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- Ability to translate data into clear insights and actionable business plans.

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- Strong negotiation, communication and stakeholder-management skills.

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- Detail-oriented with disciplined follow-through.

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- Ability to work effectively in a quick-paced and execution-focused environment.

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- Strong ownership mindset with a focus on profitable growth.

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📌 Key Account Manager - Quick Commerce (Bengaluru)
🏢 Drools
📍 Bengaluru