Hiring for International BPO Chat Process - Luxury E-commerce*

*Process:* Chat Process

*Domain:* Luxury E-commerce

*Location :Navi Mumbai Airoli

*Shift:* UK Shift / 24x7 Rotational

Salary:* Best in Industry + Incentives (Discussed during interview)

*Eligibility:*

- Education: HSC / Graduate (Any stream)

- Experience: Fresher And Experience in Chat / E-commerce / Customer Support preferred

- Skills Required:

- Excellent Written English Communication

- Valuable typing speed - 25+ WPM

- Knowledge of Luxury Brands / Retail preferred

- Strong customer handling & empathy

*Key Responsibilities:*

- Handle customer queries via Live Chat for luxury platform

- Provide product information, order status, returns & premium support

- Resolve complaints with luxury service standards





- Maintain high CSAT and quality scores

- Ensure brand tone and etiquette for luxury clients

*What We Look For:*

- Passion for luxury & e-commerce

- Premium communication & soft skills

- Patient, polite & customer-first attitude

- Comfortable with rotational / UK shifts

*Perks & Benefits:*

- Us Shift with Work-Life Balance

- Career Growth in Luxury Retail Domain

- Attractive Salary + Performance Incentives

- Training & Growth Opportunities
To Apply:*

Contact: (phone hidden)

Email: [email protected]

Pay: ₹18,000.00 - ₹23,000.00 per month

Work Location: In person

📌 Customer Service Executive (Airoli)
🏢 International BPO
📍 Airoli