Customer Support Representative (India)

Customer Support Representative (India)

30 Sep
|
SOFT7 Technology
|
India

30 Sep

SOFT7 Technology

India

Paid Internship – Customer Support Executive Intern

Company: SOFT7 Technology
Location: Work From Home (WFH)
Internship Type: Paid Internship
Duration: 3–6 Months
Stipend: ₹5,000 – ₹8,000 per month
Pre-Placement Offer (PPO): Available for high-performing interns

About SOFT7 Technology

SOFT7 Technology is a growing software company specializing in WhatsApp Business API, CRM Solutions, Business Automation, RCS Messaging, AI-powered solutions, and Digital Marketing Services. We are looking for motivated and customer-focused individuals to join our team as Customer Support Executive Interns.

Roles & Responsibilities

- Respond to customer inquiries via WhatsApp, phone calls, email, and chat.
- Assist customers with product onboarding and basic troubleshooting.
- Resolve customer issues professionally and within the defined response time.
- Maintain accurate records of customer interactions and support requests.
- Coordinate with the technical and sales teams to ensure timely issue resolution.
- Follow up with customers to ensure satisfaction and successful resolution of their queries.
- Deliver a high standard of customer service at all times.

Eligibility





- Excellent verbal and written communication skills in Hindi and English.
- Basic computer knowledge and familiarity with Microsoft Office or Google Workspace.
- Strong problem-solving and interpersonal skills.
- Ability to work independently in a remote work environment.
- A positive attitude and willingness to learn.
- Prior customer support experience is preferred but not mandatory.

What We Offer

- Paid stipend of ₹5,000 – ₹8,000 per month.
- 100% Work From Home opportunity.
- Internship Certificate upon successful completion.
- Pre-Placement Offer (PPO) for outstanding performers.
- Hands-on experience with real business clients and software products.
- Mentorship and career growth opportunities in the SaaS and technology industry.

Selection Process

- Application Screening
- Virtual Interview
- Final Selection

Join SOFT7 Technology and build your career by gaining practical experience in customer support while working with innovative software solutions.

Pay: ₹5,000.00 - ₹8,000.00 per month

Advantages:

- Paid sick time
- Paid time off
- Work from home

Work Location: Remote

📌 Customer Support Representative (India)
🏢 SOFT7 Technology
📍 India

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