Daily Responsibilities

- Welcome and greet patients, attendants and visitors courteously.
- Attend incoming calls and transfer calls to the concerned department/person.
- Provide accurate information regarding hospital services, departments, doctors, timings and facilities.
- Register new and returning patients as per hospital procedures.
- Assist patients with OPD registration and appointment scheduling.
- Coordinate with doctors and concerned departments regarding appointments.
- Guide patients and attendants to the appropriate department, counter or service area.
- Maintain proper records related to registration, appointments and enquiries.
- Handle patient enquiries professionally and escalate complaints to the concerned authority.
- Coordinate with billing and other departments when required for patient services.
- Ensure the reception counter is clean, organized and presentable.




- Maintain confidentiality of patient and hospital information.
- Follow hospital policies, procedures and instructions.
- Ensure proper handover of pending work to the next shift.

Monthly Responsibilities

- Verify and maintain reception-related registers and records.
- Review pending enquiries, appointments and related follow-ups.
- Submit required reports to the Front Office In-Charge / Administration.
- Support the hospital in monitoring patient feedback and front-office service issues.
- Participate in departmental meetings and training programs.

Pay: ₹13,000.00 - ₹16,000.00 per month

Perks:

- Provident Fund

Work Location: In person

📌 Receptionist (Freshers Can Apply) (India)
🏢 Sree Saran Medical Center
📍 India